General Manager (Operations and Team Leadership)

Job Description

Job Description

General Manager with Leadership Growth and Performance Bonus Opportunities

SwimKids Utah – Pleasant Grove, UT
Full-time | $45,000–$50,000/year with performance bonuses, medical benefits, PTO, 401(k), free swim lessons, parental leave, phone stipend, and long-term growth opportunities

Looking for more than just a management job?

At SwimKids Utah, our General Managers play a key role in shaping company culture, leading high-performing teams, and driving operational success in a rapidly growing business. This is an opportunity to build meaningful leadership experience, make a lasting impact on families and employees, and grow with a company that actively invests in its leaders.

If you're a motivated, people-focused leader who thrives in a fast-paced environment and enjoys building strong teams, this could be the perfect next step in your career.

Why Leaders Love Working at SwimKids

• Real leadership and operational ownership
• Opportunities for advancement as the company grows
• Ability to directly influence team culture and business success
• Fast-paced, active environment with meaningful work
• Leadership development and mentorship opportunities
• Supportive ownership team that values growth and initiative

Compensation & Benefits

• Competitive salary: $50,000–$55,000/year based on experience and leadership background
• Performance bonuses and advancement opportunities
• Medical, dental, and vision insurance
• Health Savings Account (HSA)
• Paid time off (PTO)
• 401(k)
• Free swim lessons for family
• Parental leave
• Phone stipend
• Leadership development and long-term career growth opportunities

We actively promote from within and are committed to developing strong leaders as SwimKids Utah continues to expand.

About SwimKids Utah

SwimKids Utah specializes in private, one-on-one swim lessons and is rapidly growing to meet demand for our proven curriculum. Our mission is to help families build confidence, safety, and lifelong skills in the water.

Our culture is built around four core values: "Just keep swimming," "It's all about the kids," "No TV dinners," and "We care."

We believe our team is the key to our success. We invest heavily in training, mentorship, and creating an environment where leaders can grow professionally while making a meaningful impact.

What You'll Do

As General Manager, you will:

• Lead, hire, train, and develop a team of instructors and front desk staff
• Oversee daily operations to ensure efficiency, consistency, and exceptional customer experiences
• Maintain a positive, accountable team culture aligned with company values
• Monitor performance and help forecast staffing and operational needs
• Ensure facility cleanliness, organization, and professional presentation
• Resolve escalated customer concerns with professionalism and care
• Partner with ownership to support company growth and continuous improvement
• Lead by example and help create a high-energy, team-oriented workplace

What We're Looking For

• Previous leadership or management experience required
• Strong ability to coach, motivate, and hold a team accountable
• Excellent communication and customer service skills
• Organized, dependable, and solution-oriented mindset
• Comfortable working in a fast-paced, high-energy environment
• Passion for working with kids and families
• Strong leadership presence and professional maturity
• Desire to grow long-term with a rapidly expanding company

Schedule

• Average of 45 hours per week
• Monday–Friday: 8:30 AM – 7:30 PM (shift-based coverage)
• Occasional Saturdays required
• Must be available for afternoon and evening shifts

Zero Tolerance Policy

At SwimKids, "It's All About the Kids" isn't just a value - it's our foundation. We enforce a strict zero-tolerance policy for any form of child abuse, neglect, harassment, discrimination, or unsafe behavior. Every team member is expected to uphold the highest standards of professionalism, safety, and respect at all times. Any violation of this policy will result in immediate disciplinary action, up to and including termination and reporting to the proper authorities.

Ready to Apply?

If you're ready to lead a team, take ownership of operations, and grow with a company that's expanding, we'd love to meet you.

Apply today with our quick, mobile-friendly application.

Location: Pleasant Grove, UT