Senior Help Desk Technician - ITIL-Driven User Support Lead
Dormont Manufacturing Company
Dormont Manufacturing Co in Boston is looking for a Senior Help Desk Technician to provide essential Level 1 & 2 support to a diverse range of end users, including senior management and staff at the Executive Office for the United States Attorneys. This role requires a proactive approach in managing IT assets, providing support, and training the users. Key responsibilities include software/hardware troubleshooting, remote user setup, and conducting technical training for new hires. The ideal candidate will have experience with Adobe Connect and ITIL certification. Benefits include comprehensive health coverage, a 401k plan, and paid time off. #J-18808-Ljbffr Dormont Manufacturing Company
Vacancy posted 3 days ago
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