Senior Help Desk Analyst - Hybrid IT Support Lead
$70k - $80kVanderweil Engineers
Vanderweil Engineers, located in Boston, is seeking a Senior Helpdesk Analyst to deliver top-notch support for internal clients. In this role, you'll manage devices and users via Microsoft Intune and support a Microsoft 365 environment. The ideal candidate will have over 5 years of helpdesk experience, strong communication skills, and knowledge of networking fundamentals. A hybrid work model is offered for flexibility and wellness programs to support employees' health. The expected salary for this position is between $70,000 and $80,000 annually, commensurate with experience. #J-18808-Ljbffr Vanderweil Engineers
- ...engineering firms in the country. As Senior Helpdesk Analyst (Tier 2/3), you will be a senior member of the Desktop Support team, delivering best in class support to... ...integration is important to our employees. Our hybrid work style allows team members to have...Senior
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$48.8k - $65.1k
...strategies and solutions to help them feel confident... ...with us. As a Senior Service Desk Technician on the IT Service Tech team,... ...provides advanced support to end-users. This... ...escalating issues to team lead and/or management... ...currently follows a hybrid work model....SeniorWork at officeRemote workMonday to Friday2 days per week- Veolia North America seeks a Senior Helpdesk Analyst to deliver white‑glove IT support across multiple channels, acting as a single point of contact for technical issues. You will interface with business units at all levels to resolve requests and incidents promptly. Responsibilities...Senior
- ...technical product development. We help ambitious clients from pre-... .... While we employ a flexible hybrid model, team members must be available... ...the role We're looking for a Senior Member of Technical Staff to... ..., hands-on role where you’ll lead technical engagements, shape...SeniorFlexible hours
- Great Gray Group in Boston/Wilmington is seeking a Manager of IT Service Desk to lead its insourced helpdesk, overseeing five technicians across... ...with an external vendor, and drive process improvements. Hybrid schedule: four days onsite, one day remote, with occasional...Work at officeRemote work
$127.35k - $141.5k
...will not be considered.Eversource supports work-life balance by offering hybrid schedules for certain roles.... ...changes. Engages directly with IT management, development teams, technical... ...experience and expertise to help others grow. Leads and coaches within their team...SeniorFull timeH1bWork at officeRemote work- Triumvirate Environmental seeks an IT Network Administrator II to join our IT team in Somerville, MA. The role focuses on owning and... ...and starts onsite in Somerville for 90 days, then transitions to a hybrid schedule (3 days onsite, 2 remote) pending approval. #J-18808-...SeniorRemote work
- Principal Solutions Support Engineer -- CRD, Boston, MA, Hybrid, 125k to 165k base, bonusThe Principal Solutions Engineer will provide front line support for trading technologies and actively contribute to a variety of areas, including support and configuration of order...Local area
- ...Boston is seeking a Technical Systems Analyst to provide Tier 2 IT support for homegrown and COTS/SAAS... ...handle incidents, monitor tickets, and help improve systems using ITSM tools and... ...customer service skills. It offers hybrid work with one day in the office per...Contract workWork at office
- Zones, LLC is seeking an IT Service Desk Technical Trainer for a hybrid, Boston-based role. The position involves creating and delivering training content, ensuring agents are productive quickly, and coaching during training to drive performance. The ideal candidate will...
$83.5k - $117k
Job DescriptionSenior Desktop Support AnalystThe Senior Desktop Support Analyst supports the IT team by providing tier 2/3 support in managing, maintaining, and securing an organization's endpoints, such as laptops, desktops, and mobile devices. This includes device management...SeniorWork at officeRemote work- ...Senior Analyst – Operation Management This is a role for a Senior Analyst... ...and custody capabilities to help external FinTech partners... ...connections, be confident in leading and constructively challenging... ...and managing an incident in support of the best customer experience...SeniorWork experience placement
$75k - $90k
Insurify is looking for a Business Analyst to be a part of a rotational... ...boxes. This role requires a hybrid schedule out of our Cambridge,... ...Build new data pipelines to support tracking of a new business initiative... ...reports and dashboards to help power the company’s decision...Rotational programWork at office- ...Senior IT Support AnalystASI's mission-critical technology powers decision-making across aviation... ...into seconds of action. ASI is leading the way and pushing the boundaries of what... ...workspace, we're hiring a Senior IT Support Analyst to be the hands-on technical backbone...SeniorWork at office
$137.25k - $219.6k
...Your ImpactAs Axon’s Senior Client Engineer, you... ...technical owner within the IT Engineering team, helping shape how Axon’s... ...Enterprise ecosystem, lead strategic platform... ...connectors.Own escalated support for complex Google... ...office and follows a hybrid schedule. We rely on...SeniorWork experience placementWork at officeRemote work- Leader Bank is seeking a Senior Desktop Support Technician to join our IT team. This role involves on-site support across eastern Massachusetts, with travel 0-1 days per week to branch offices, deploying and maintaining endpoints, and resolving complex end-user issues....Senior1 day per week
- ...Senior Help Desk Technician II Employment Type: Full Time CGS seeks a Senior Help Desk Technician... ...of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of... ...and update required information for all IT-related tickets utilizing ITIL Creation...SeniorFull timeFor contractorsWork at officeRemote workFlexible hours
- Axon Enterprise in Boston seeks a Technical Support Representative to provide outstanding technical assistance to customers. This role focuses on troubleshooting hardware and software issues, ensuring customer satisfaction through efficient problem-solving. A Bachelor’s...Senior
- ...Science & Technology, Inc. is seeking a high-energy Senior Business Development Manager to expand our science, IT and engineering client base in the Boston area.... ...in Norwood, MA who can work 1-2 days in-office or hybrid. The ideal candidate will have 3-5+ years in agency...SeniorRemote jobWork at officeLocal area
- Tutor is seeking a highly skilled Member of Technical Staff to drive robotics software across motion planning, real-time control, perception, and optimization systems. You will influence architectural choices, mentor engineers, and own critical subsystems spanning embedded...SeniorFlexible hours
- Cambridge Public Library is seeking an IT Senior Technician to assist under the Technical Support Manager with implementing, troubleshooting, and administering library computer and network equipment. You will support Windows, Chrome OS, and Mac devices for staff and patrons...Senior
$97k - $116.5k
...Information Job Title IT Change Enablement Senior Specialist Job ID 107... ..., and skills in a supportive and inclusive work environment... ...interns or contractors to help complete this work.Stakeholder... ...InformationThis role follows a hybrid model, requiring in-office...SeniorPermanent employmentFull timeTemporary workFor contractorsWork at officeLocal area1 day per week- Insurify is seeking a Technical Business Analyst to join a rotational analytics program, working across Marketing, Product, Partnerships... ...analytical models to drive business outcomes. The role is hybrid and based in Cambridge, MA, with a pre-interview assessment for...Rotational program
- Foley Hoag LLP seeks an IT Learning & User Experience Specialist... ...microlearning assets, and lead onboarding for attorneys and staff... ...firm’s tech ecosystem. The hybrid role requires in-office presence... ...week, collaborating with IT and support teams to deliver impactful...Work at office3 days per week
- ...consistently been recognized for its leading practices in many areas,... ...employer. Overview The Senior Desktop Engineer is responsible for managing and supporting desktop systems and infrastructure... ...This position requires hybrid on-site presence as an essential...Senior
- Position Summary You'll be a senior technical leader for the pre-training... ...and world-class team, you'll help set the research agenda, own... ...balance them. Core Modeling: Lead modeling work across... ...training reliability and evaluation, support and mentor teammates, and bring...SeniorWork from homeFlexible hours
- ...training and keep those runs fast, stable, and reproducible. As a senior IC you lead this workstream together with our world-class data team and... ...Systems / ML Infra: Strong background with experience supporting large-scale training. Distributed Training: Deep understanding...SeniorWork from homeFlexible hours
- ...become At Walden Robotics, we envision a world where general-purpose robots dramatically improve the quality of life for all people—supporting us at home, at work, in factories, on farms, and beyond. To accomplish this, we are building a team of exceptional professionals...SeniorWork from homeFlexible hours
- ...field. Core Responsibilities Hardware Integration & Bring-Up: Lead the software-side integration of new sensors, actuators, and... ...robots dramatically improve the quality of life for all people-supporting us at home, at work, in factories, on farms, and beyond. To accomplish...SeniorWork from homeFlexible hours
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