Senior Help Desk Analyst - Hybrid IT Support Lead
$70k - $80kVanderweil Engineers
Vanderweil Engineers, located in Boston, is seeking a Senior Helpdesk Analyst to deliver top-notch support for internal clients. In this role, you'll manage devices and users via Microsoft Intune and support a Microsoft 365 environment. The ideal candidate will have over 5 years of helpdesk experience, strong communication skills, and knowledge of networking fundamentals. A hybrid work model is offered for flexibility and wellness programs to support employees' health. The expected salary for this position is between $70,000 and $80,000 annually, commensurate with experience. #J-18808-Ljbffr Vanderweil Engineers
$48.8k - $65.1k
Senior Service Desk Technician (Boston, MA - Hybrid) As a Senior Service Desk Technician on the IT Service Tech team, you’ll play a pivotal... ...provide advanced support to end-users. This... ...Manage and prioritize help desk tickets,... ...escalating issues to team lead and/or management...SeniorWork at officeRemote workMonday to Friday2 days per week- ...engineering firms in the country. As Senior Helpdesk Analyst (Tier 2/3), you will be a senior member of the Desktop Support team, delivering best in class support to... ...integration is important to our employees. Our hybrid work style allows team members to have...Senior
- ...a solid understanding of Linux. Responsibilities include delivering complex applications, supporting HR and Finance, and supervising project teams. The position offers a hybrid work schedule. Benefits include tuition remission and generous insurance plans. #J-18808-Ljbffr...Senior
- Vertex Pharmaceuticals in Boston is seeking a Bilingual Senior Patient Support Specialist to provide comprehensive support for cystic fibrosis... ...skills in both English and Spanish. This position offers a hybrid work environment and extensive benefits. #J-18808-Ljbffr Vertex...Senior
- ...Senior Manager, Premium Support Engineer (Databolt) - Capital One Software (Remote)... ...specific network topology. Lead Monthly and Quarterly Business... ...solve unique air‑gapped or hybrid‑SaaS challenges. # Post‑... ...10+ years of experience in IT, DevOps, or Software...SeniorLocal areaRemote work
- TPA technologies is seeking a Senior Application Support Engineer to join their Boston office, focusing primarily on Workday Financials. This hybrid role requires 5+ years of application or production support experience, with a strong emphasis on diagnosing Workday integration...SeniorPermanent employmentWork at officeLocal area
- ...technical product development. We help ambitious clients from pre-... .... While we employ a flexible hybrid model, team members must be available... ...the role We're looking for a Senior Member of Technical Staff to... ..., hands-on role where you’ll lead technical engagements, shape...SeniorFlexible hours
$75k - $105k
BGBx is hiring a Helpdesk Manager to lead the IT Helpdesk operations in Boston. This hybrid role focuses on ensuring timely support for end-user technology needs and managing workflows to enhance service excellence. Ideal candidates possess 3-5 years of IT support experience...$90k - $100k
Analysis Group, Inc. in Boston is seeking a skilled Senior Support Engineer to tackle complex IT issues and enhance the end-user experience in a fast-paced environment. Candidates should have a Bachelor’s degree and a minimum of 4 years of relevant experience. This position...Senior- ...Senior Technical Business Analyst Location: Quincy, Massachusetts... ...provide critical support for access to health... ...is currently a hybrid remote position... ...integration needs. Lead and facilitate... ...when required help develop appropriate... ...on experience in IT application implementations...SeniorWork experience placementWork at officeRemote work
- ...Slate, Meagher & Flom LLP and Affiliates is seeking a Technology Support Analyst for its Boston office. The role involves providing technology... ...hardware and software issues. The position offers a competitive salary and is hybrid in nature. #J-18808-Ljbffr Skadden ArpsWork at office
- ...seeking an experienced and motivated Senior IT Support Analyst to join our Boston office. This role is... ...knowledge, providing hands‑on assistance, and helping to raise the collective capability of... ...communications or telephony systems. Hybrid role - required to be in the Boston...SeniorCasual workWork at officeRemote workHome office3 days per week
$80k - $90k
Dormont Manufacturing Co is seeking a Technology Support Analyst in Boston. This hybrid position involves providing technology support, ensuring security of systems, and delivering high customer service. Essential qualifications include a high school diploma, expertise...Work at office- Tonies is seeking an IT Operations Specialist to join their hybrid team based in Boston, MA. This role focuses on providing IT support for employees across the US and ensuring a seamless technology experience. Ideal candidates will demonstrate ownership, problem-solving...
$62.84k - $89.76k
...includes responsibilities such as developing, supporting, and training end users on software applications... ...related field, with experience in healthcare IT. The role requires strong interpersonal skills and supports a hybrid work model, allowing remote work and on-site...Remote work$68k - $96k
Technical Training Specialist (Hybrid) Our employees are at the heart of what we do: helping people, businesses and society... ...you are. At Intact, we commit to supporting you in reaching your goals with... ...workshops and seminars. Leading the planning, analysis, design,...Full timeWork at officeFlexible hours- ...Senior IT Support Analyst ASI's mission-critical technology powers decision-making across aviation, defense, energy, and other critical infrastructure... ...days of analysis into seconds of action. ASI is leading the way and pushing the boundaries of what's possible. As...SeniorWork at office
- ...Senior Analyst – Operation Management This is a role for a Senior Analyst... ...and custody capabilities to help external FinTech partners... ...connections, be confident in leading and constructively challenging... ...and managing an incident in support of the best customer experience...SeniorWork experience placementRemote work
$28 - $31 per hour
...Senior Technical Support Specialist The Senior Technical Support Specialist supports... ...point for complex issues, helps ensure the successful... ...day operations of the Service Desk, desktop and mobile device support... ...devices. Provide Event IT/A/V support for college events...SeniorHourly payWork experience placementInterim roleWork at office- Axon Enterprise in Boston seeks a Technical Support Representative to provide outstanding technical assistance to customers. This role focuses on troubleshooting hardware and software issues, ensuring customer satisfaction through efficient problem-solving. A Bachelor’s...Senior
- The National Society for Black Engineers is looking for a Technical Support Representative in Boston, MA. This role involves providing top-notch technical support to Axon customers through various communication channels. Candidates should have a Bachelor's degree or equivalent...SeniorWork experience placement
- Interra Health is looking for a Technical Support Specialist, Level 2 in Boston, MA, to provide exceptional customer support through advanced troubleshooting of technical issues across applications and systems. The role supports customer satisfaction by working closely...SeniorRemote jobFlexible hours
- Energy Solutions is looking for a Help Desk Technician II in Boston, MA, responsible for delivering advanced Tier 1 IT support for local and remote employees. This role includes troubleshooting, equipment setup, and support of IT inventory management while enhancing documentation...SeniorRemote jobLocal area
- DO & CO is seeking a dynamic IT Equipment Technician in Boston. Responsibilities include maintaining IT asset records, conducting inventory... ...in IT asset management and strong organizational skills. This hybrid role combines office-based work in Boston with frequent travel to...Daily paidWork at office
- Veriff is hiring a Senior Technical Support Engineer for its USA region. In this role, you will resolve complex technical issues, mentor engineers, and drive team initiatives. The ideal candidate should have 3+ years in Technical Support, expertise in troubleshooting,...Senior
$115k - $130k
Sompo has a unique opportunity for a **Senior Technical Specialist, General Liability** on... ...in-depth knowledge and expertise to help simplify and resolve your complex challenges... ...subsidiary of Sompo Holdings, Inc., one of the leading property and casualty groups in the world...SeniorWork at officeFlexible hours$94.1k - $150k
...The Cloud Computing Support Lead serves as the senior technical expert for enterprise cloud infrastructure... ...environments in an enterprise or federal IT setting. ~ Significant hands‑on... ...large, distributed organizations with hybrid cloud architectures. Familiarity with...SeniorContract workWork at office$108k - $156k
Senior Help Desk Technician II - Full Time Department: Help Desk - CGS seeks a Senior Help Desk... ...fulfil Level 1 & 2 Help Desk (PC Assist) support services to end users including senior management... ...and update required information for all IT-related tickets utilizing ITIL Creation...SeniorFull timeFor contractorsWork at officeRemote workFlexible hours$90k - $100k
...depth of expertise. The Senior Support Engineer resolves... ...and software. Provide desk‑side technology support... ...mentoring for colleagues. Lead technology operations activities... ...in enterprise IT support with ITSM platforms... ...supporting remote and hybrid workforce users. Familiarity...SeniorWork experience placementWork at officeLocal areaRemote workWorldwide$180k - $225k
...success as founders of previous start-ups. The Role We are hiring a Senior Member of Technical Staff that has two responsibilities that... ...For Python as primary language; Node.js and JavaScript as supporting. Microservices architecture; REST and gRPC in production. GCP...SeniorImmediate start
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Senior Help Desk Analyst - Hybrid IT Support Lead. Be the first to apply!
- infrastructure support analyst Boston, MA
- systems support technician Boston, MA
- junior IT service management analyst Boston, MA
- application support technician Boston, MA
- desktop support analyst Boston, MA
- tech aide Boston, MA
- support technician Boston, MA
- product support technician Boston, MA
- helpdesk support technician Boston, MA
- personal computer support technician Boston, MA

