Patient Services Rep

Job Title: Patient Services Rep Location: Barnabas Health Medical Group Department: Florham Park Multispecialty Req #: 0000255688 Status: Hourly (Full-Time) Shift: Day Pay Range: $21.07 - $26.22 per hour Pay Transparency: The above reflects the anticipated hourly wage range for this position in New Jersey. Compensation will depend on background, skills, and experience. Job Overview The Patient Service Representative (PSR) works with the practice physicians, manager, and support staff to ensure patient satisfaction and efficient operations. PSRs prepare for patient visits, triage practice calls, schedule patient appointments, and perform routine clerical tasks. The PSR acts as a practice ambassador contributing to overall patient experience, safety, and privacy. Qualifications High School Diploma or General Education Degree (GED) Relevant experience and/or training, or equivalent combination of education and experience Demonstrates a clear understanding of the importance of patient satisfaction and safety Strong oral and written communication skills Attention to accuracy and detail Able to multitask and work under pressure Ability to work independently and in a team environment Preferred qualifications: Chinese Mandarin speaking preferred Associates Degree or Bachelor's Degree Previous medical receptionist experience or background in general office Knowledge of medical terminology and electronic medical record (EMR) systems Scheduling Requirements Day shift, 8:30am-5:00pm Monday through Friday 1-2 Saturdays per month, 8:00am-4:00pm Full-Time, 40 Hours Per Week Essential Functions Perform patient check-in and check-out functions Answer routine questions in person and over the telephone Perform basic clerical functions such as copying, scanning, faxing, sorting and distributing mail Create and maintain health record information, files and organize as needed Coordinate with insurance providers and handle pre-authorizations and certifications as necessary Benefits and Perks Paid Time Off including Vacation, Holidays, and Sick Time Retirement Plans Medical and Prescription Drug Insurance Dental and Vision Insurance Disability and Life Insurance Paid Parental Leave Tuition Reimbursement Student Loan Planning Support Flexible Spending Accounts Wellness Programs Voluntary Benefits (e.g., Pet Insurance) Community and Volunteer Opportunities Discounts Through partners such as NJ Devils, NJ PAC, Verizon ....and more! Equal Opportunity Employer #J-18808-Ljbffr