Assistant General Manager

Job Title: Assistant General Manager Location: 2621 S Missouri 291 Hwy, Independence, MO 64057 Compensation: $17.25 - $19.25 per hour Worker Type: Employee Time Type: Full Time Benefits 401K plan with company match Biweekly bonus incentives Career advancement opportunities DailyPay Tools are provided, no cost to employee Employee discount program Employee referral bonuses Fleet referral bonuses Medical/dental/vision insurance benefits PerkSpot platform for special discounts on travel, electronics, concerts, etc. PTO after 180 days Spot bonuses through internal rewards program Uniforms paid for and laundered Gear up for your role: step into the dynamic role of Assistant General Manager (AGM) and become a driving force within our service center's vibrant management team. As an AGM, you'll embrace a broader responsibility for ensuring consistent sales success and delivering unforgettable guest experiences every day. Responsibilities Work directly with the General Manager (GM) to ensure consistent revenue growth through increasing guest count and lead measure performance such as core sales mix, MultiCare, and Core Plus. Coach and execute excellent customer service while creating an exceptional guest experience. Set a positive example as a leader while building team engagement and efficiency. Develop teammates by leveraging our internal training program and providing ongoing guidance, coaching, and direction. Ensure quality control measures and processes are followed consistently. Carry out other duties and projects necessary for the position, such as inventory, cash handling processes, guest issues, and concerns, and working with the District Manager on any critical initiatives. Assist GM with budgeting, sales forecasts, financial performance, expense controls, etc. Provide clear and detailed direction to the team consistently. Ensure the service center is clean, safe, and presentable per the Guide to Excellence (GTE). Provide guidance and mentoring to the automotive technicians and CSAs. Perform opening and closing duties when the GM is off. Assist GM in building and maintaining an engaged workforce that reflects customer volume and business need. Lead daily team huddles and store meetings. Set the direction for achieving business goals. Manage inventory and product order that meets business need. Adhere and hold others accountable to all rules and regulations that maintain a safe and productive work environment for teammates and guests. Assist guests with their questions and needs via in-person, electronic, or telephone interactions. Qualifications One to three years of retail management experience; professional automotive experience is not required. Exceptional oral and written communication skills. Proven leadership ability to inspire and motivate diverse groups of people. Sound business sense and comprehensive understanding of the retail industry. Ability to analyze, comprehend, and recommend financial objectives that help increase sales and service results. Positive, helpful attitude and professional conduct and appearance at all times. Enjoys and is energized by a fast‑paced, flexible, high-performance retail environment. "Guest First" mindset. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Physical requirements: stand on feet on hard surfaces, lift and move items up to 50 pounds, work in hot/cold temperatures, loud noises, exhaust fumes. Must be at least 18 years of age. Equal Employment Opportunity: We are proud to be an equal opportunity employer and celebrate employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and veteran status. We strive for a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. #J-18808-Ljbffr 107 Team Car Care East, LLC (US)