Business Analyst

Business AnalystWe are seeking a Business Analyst to support a multiyear effort focused on modernizing and enhancing payment capabilities across instant payment rails, including RTP, FedNow, and Zelle. The project is focused around creating a payment hub for customers to be able to submit payments/wire money to. This individual will be responsible for driving requirements gathering, analysis, and documentation, ensuring full traceability throughout the project lifecycle. The Business Analyst will partner closely with Product, IT, Operations, and third-party vendors to analyze current payment workflows, support the design and integration of payment hub platforms, and identify gaps, risks, and downstream impacts. This role will also facilitate cross-functional workshops, develop key deliverables such as business requirement documentation, user stories, and process flow diagrams, and support testing efforts to validate requirements coverage in an Agile environment. The ideal candidate should be familiar with digital banking and needs to be versatile to deal with different lines of business to translate their needs into technical requirements.