Video Teleconferencing (VTC) Bridge Technician II

Public Trust: None

Requisition Type: Regular

Your Impact

Own your opportunity to support our nation's defense. Make an impact by connecting and securing critical operations across the globe, keeping our country safe and secure.

Job Description

Transform technology into opportunity as a Video Teleconferencing (VTC) Technician II with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you’ll be at the forefront of innovation and play a meaningful part in improving how agencies operate.

At GDIT, people are our differentiator. As a VTC II you will help ensure today is safe and tomorrow is smarter. Our work depends on you joining our team to apply your experience in the maintenance/troubleshooting of VTC electronic systems.

HOW A VIDEO TELECONFERENCING (VTC) TECHNICIAN II WILL MAKE AN IMPACT
● Provides installation, maintenance and troubleshooting support of information systems and related peripheral hardware.
● Provides incident response and performs customer support tasks

● Prepare and maintain documentation for processes and procedures related to systems and operations
● Must have the technical knowledge to solve complex problems, understand the interrelationships of circuits, and be able to exercise independent judgment in performing tasks in support of communications systems
● Provides installation of and troubleshooting support for systems applications and related peripheral hardware

WHAT YOU’LL NEED TO SUCCEED:
● Education: High School Diploma/GED
● Required Experience: 1+ years of related experience

● Required Technical Skills: Intermediate “hands on” work experience in support of installations, repair, and troubleshooting / maintenance of communications systems
● Security Clearance Level: Secret
● Required Skills & Abilities: Maintenance/troubleshooting of VTC systems as specified in the task order (see below)

● Location: On Customer Site
● US Citizenship Required:

CERTIFICATIONS:

Must meet the certification requirement stated on DoW directive 8570, SPIN-C, and individual task order.

Security +

GENERAL EXPERIENCE:

Intermediate “hands on” work experience in support of installations, repair, and troubleshooting or maintenance of communications systems or equipment. Must have the technical knowledge to solve complex problems, understand the interrelationships of circuits, and be able to exercise independent judgment in performing tasks in support of communications systems or equipment.

SPECIALIZED EXPERIENCE:

Intermediate experience in maintenance/troubleshooting of VTC electronic systems or equipment as specified in the task order to include the following:

• Inverse Multiplexing Devices (i.e., Adtran devices)

• Telepresence Management Suite (TMS) Software

• Tandberg devices (Codecs, Desktops, Bridges including Codian Products, etc.)

• Cisco Network Enterprise Devices (VCS-Control, VCS-Expressway, Gatekeeper, Border Controller)

• Cisco Multipoint Control Units/Bridges (MPS800, MSE8000, Codian 45XX series, and peripherals)

• Cisco Conference Room (CR) Codecs (All in product line to include C-Series and MXP systems)

• Cisco Desktops (All in product line to include EX series and MXP systems)

• Cisco Codian ISDN Gateways 3200 series

• Cisco Codian IP Gateways 3500 series

• Media converters (Fiber to LAN)

• EXTRON components

• AMX components

• AUTOPATCH components

• QUADVIEW components

• CRESTRON components

• CRESTRON and AMX Touch panel [interfaces] and associated software

• Audio subsystems (Amplifiers, mixers, microphone and speaker systems)

• Media devices (e.g. DVD players, VCRs, etc.)

• Multimedia Display (e.g. Projectors, LCD, Plasma, LED displays, etc)

GDIT IS YOUR PLACE:
● 401K with company match
● Comprehensive health and wellness packages
● Internal mobility team dedicated to helping you own your career
● Professional growth opportunities including paid education and certifications
● Cutting-edge technology you can learn from

Work Requirements

Years of Experience

1 + years of related experience

* may vary based on technical training, certification(s), or degree

Certification

Travel Required

Less than 10%

Citizenship

U.S. Citizenship Required