Pharmacy Technician (CPhT/PTCB)

Job Description

Job Description

Pharmacy Technician

We are seeking a dedicated Pharmacy Technician to join our dynamic team. The successful candidate will play a crucial role in simplifying access to medication and delivering personalized care to patients, particularly those with rare diseases. The position involves a range of responsibilities centered around pharmacy operations and patient interactions, all within an onsite office setting.

Responsibilities

• Recognize and effectively communicate about various insurance types and determine their appropriate utilization.
• Enter all communication and documentation into the Biologics Management Information System (MIS).
• Assist with projects such as yearly reverification.
• Communicate with patients to gather appropriate insurance information.
• Triage prescriptions to preferred pharmacies or HUB providers when Biologics is unable to serve the patient.
• Process pharmacy claims in Biologics MIS and understand claim responses.
• Manage inbound calls from patients, clients, physicians, and payors regarding patient updates and services provided.
• Identify and report adverse events and product complaints to clinicians.
• Manage and respond to internal written communications and requests received via chat or email.
• Perform other related duties as assigned.

Essential Skills

• Certified Pharmacy Technician (CPhT) is preferred.
• Strong customer service skills.
• Experience with prior authorizations.
• Ability to recognize and communicate insurance types.
• Proficiency in data entry and pharmacy claim processing.
• 1+ years of related experience.
• Minimum of an associate degree or equivalent experience with 3+ years of related experience.

Additional Skills & Qualifications

• Experience in retail pharmacy and call center environments.
• Registered Technician status required.
• Potential for growth and becoming a permanent employee.

Work Environment

This is an onsite position located in Cary, NC, within a professional office environment. The work schedule is Monday to Friday with shifts ranging from 9am-6pm, 10am-7pm, or 11am-8pm EST. The facility is closed on weekends and major holidays. There is no direct patient contact.

This is a Contract to Hire position based out of Cary, NC.

The pay range for this position is $22.50 - $22.50/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Cary,NC.

This position is anticipated to close on Sep 28, 2026.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 20,000 consultants and 5,000 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. We are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing® winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications withoutregard to race, sex, age, color, religion, national origin, veteran status, disability,sexual orientation, gender identity, genetic information or any characteristic protectedby law.

If you would like to request a reasonable accommodation, such as the modification oradjustment of the job application process or interviewing process due to a disability,please email View email address on ziprecruiter.com for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in thecity and county of San Francisco, we will consider for employment qualified applicantswith arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as acondition of employment or continued employment. An employer who violates this lawshall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process,including sourcing, screening, and evaluating candidates. AI helps assess applicationsand qualifications, but final decisions are made by our hiring team. By applying, youacknowledge and agree that your application may be reviewed using AI tools.