IT Manager

RRBB Accountants + Advisors - IT Manager RRBB Accountants + Advisors is an independent, full-service accounting and advisory firm specializing in accounting and consulting services for businesses and individuals. We currently have offices in Somerset, NJ; Union, NJ; Wall, NJ; Clark, NJ; and NYC, NY. Join a rapidly growing organization with a strategic vision and dynamic plan. About the role We are seeking a proactive and experienced IT Manager to lead technology operations for our growing CPA firm. This role is responsible for overseeing day-to-day IT support, infrastructure, cybersecurity, cloud systems, and technology vendors while ensuring secure, reliable technology solutions that support tax, audit, advisory, and administrative teams. The ideal candidate will possess strong technical expertise, experience supporting Microsoft-based environments, a customer‑service mindset, and the ability to lead technology initiatives that improve operational efficiency, security, and user experience. Responsibilities Oversee the firm’s IT infrastructure, help desk, endpoint management, identity systems, and vendor relationships. Administer and support Active Directory in a hybrid environment, including Microsoft Entra ID, Entra Connect, and related Azure services. Manage ITSM workflows, service requests, incident response, asset tracking, and change management processes. Administer RMM tooling to monitor endpoints, automate patching, deploy software, and support remote troubleshooting. Support cloud‑based solutions such as Microsoft 365, SharePoint, OneDrive, Teams, and other SaaS applications commonly used in professional services environments. Support accounting and tax platforms used by the firm, including tax, audit, document management, time/billing, workflow, and related practice management applications. Lead security, backup, disaster recovery, and business continuity efforts to reduce operational risk. Work with leadership, vendors, and business teams to plan upgrades, evaluate solutions, and improve efficiency. Required Qualifications Bachelor’s degree in Information Technology, Computer Science, or related field, or equivalent experience. At least 7 or more years of experience in a technology‑based role. Experience in an accounting firm, CPA firm, or professional services environment. Strong hands‑on experience with Active Directory in a hybrid environment. Experience with Microsoft Entra ID and other Azure services. Demonstrated experience with an ITSM platform and an RMM platform. Proven ability to support common accounting industry applications and cloud‑based platforms. Strong troubleshooting, documentation, and end‑user support skills. Experience with cybersecurity practices, including access control, MFA, endpoint protection, and vulnerability assessment. Preferred Qualifications Prior experience supporting tax, audit, and document management systems used in accounting firms. Experience with Microsoft 365 administration, Intune, Exchange Online, SharePoint, and Teams. Familiarity with cloud identity governance, lifecycle management, and conditional access. Experience with backup, disaster recovery, and retention policy design. Exposure to project management, vendor management, and technology budgeting. Experience with compliance‑driven environments, including confidentiality and data protection requirements. Ability to train users, create documentation, and improve support processes. Ideal Candidate Profile The ideal candidate will have deep experience supporting Microsoft environments, including Entra ID, Azure, and hybrid cloud infrastructure, along with expertise in ITSM and RMM platforms. Experience supporting cloud‑based accounting and business applications within a CPA, accounting, or professional services firm is strongly preferred. This role requires a proactive leader who can strengthen infrastructure, enhance service delivery, and support the evolving technology needs of a growing organization. Compensation & Benefits The total rewards package at RRBB includes base salary and benefits. We provide a robust benefits package, including: Health, Dental, and Vision Insurance (with options for fully paid employee only coverage for health and dental) Company‑Paid Life and Long‑Term Disability Insurance Ancillary Benefits such as supplemental life insurance and short‑term disability options Classic Safe Harbor 401(k) Plan with employer contributions Opportunities for professional growth, learning, and development including access to Becker and LinkedIn Learning Equal Opportunity We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or any other applicable legally protected characteristic. #J-18808-Ljbffr Socket.dev