Customer Service Rep Remote Appointment Setter Independent Contractor
$10 per hourMister Sparky Greater Philadelphia (VBA Crest Holdings)
Remote Appointment Setter (Independent Contractor)
Earn Based on Results – Work From Home
Mister Sparky Electric of PA is seeking a reliable, professional Appointment Setter to help convert inbound leads into booked electrical service appointments.
This is a remote independent contractor position. You will contact homeowners, respond to leads, schedule appointments, confirm appointments, and help ensure a great customer experience.
Compensation
Performance-Based Compensation:
$10 per qualified appointment booked
$10 when the appointment is completed
$5 when the customer leaves a Google review
$5 when a membership is sold
Monthly performance bonuses may be available.
Responsibilities
Call new inbound leads immediately
Respond to web forms and missed calls
Contact leads from Google, Angi, Thumbtack, referrals, and website inquiries
Confirm upcoming appointments
Reschedule canceled appointments
Follow up on unsold estimates
Request Google reviews after completed jobs
Maintain detailed notes in company systems
Requirements
Excellent spoken and written English
Professional phone presence
Reliable high-speed internet
Quiet home office
Ability to work during U.S. Eastern Time business hours
Experience in customer service, appointment setting, dispatching, sales support, or call centers preferred
What Success Looks Like
Fast response times
High booking rates
Low cancellation rates
Positive customer interactions
Consistent follow-up
Increased Google reviews
Qualified Appointment Requirements
To qualify for compensation, appointments must:
Client must be located within our service area
Include a valid phone number and address
Be scheduled in company software
Not be duplicate leads
Not be spam or solicitation calls
Remain scheduled through the appointment date
Application Requirements
Please provide:
Resume
60-second voice introduction
Internet speed screenshot
Description of previous appointment setting or customer service experience
Availability in U.S. Eastern Time
We are looking for someone who is organized, responsive, positive, and motivated by performance-based earnings.
This is a remote position.
$1,500 per month
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