Accounts Receivable
Palm Beach Orthopaedic Institute
Job Description
Job Description
Description:
Orthopedic Accounts Receivable / Collections Specialist
- The Billing / Collections Representative provides telephone customer service in a high-volume environment by responding to patient billing questions as well as working payor denials and collections on patient accounts.
- Interpretation of Explanation of Benefits (EOB); responding to billing questions or requests for information
- Collecting patient balances
- Working denials from insurance companies and managing the Physician’s Accounts Receivables by handling patient and insurance account follow-up,
- Providing related telephone customer service to patients and insurance carriers with a high volume of incoming and outgoing telephone calls.
- Responding to questions about an insurance company Explanation Of Benefits (EOB) - responding to requests for information, handling patient and insurance account follow-up, grievance process if payment is denied or is less than the amount billed.
Benefits:
- 401(k)
- Dental insurance
- Disability insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
- Knowledge of medical billing/collection practices.
- Knowledge of medical practices, terminology and organization services.
- Knowledge of traditional insurance plans, HMO/PPO’s, Medicare, Medicaid, and Worker’s Comp.
- Working knowledge of anatomy and physiology, and medical terminology.
- Knowledge of ICD10-CM and CPT-4 manuals to research/verify diagnosis codes (ICD-10) and/or procedure codes (CPT-4).
- Knowledge of computerized billing, EMR/EPM system. Google workspace and Athena experience a plus!
- Excellent written, verbal communication and customer relations a must.
Education: High school diploma or equivalent. Some college preferred.
Experience: Minimum one year of medical billing / collections experience. Orthopaedic experience preferred.
Job Type: Full-time
Schedule:
8AM - 5PM |Monday to Friday
On site: Palm Beach Gardens location
Vacancy posted 17 days ago
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