Remote Tier 2 Help Desk Specialist - MSP IT Support

Solvere One

Remote job

Solvere One, a Virginia-based MSP, seeks a Help Desk Technician Tier 2 at our Dulles headquarters. You will handle Tier 2 incidents via phone and email, resolve issues, and escalate to Tier 3 when needed. You’ll interact with clients remotely on a daily basis, requiring professionalism and clear written and verbal communication. The role emphasizes PC and network support, Office 365 and Google Workspace administration, mobile device troubleshooting, MFA setup, and documentation in PSA systems. #J-18808-Ljbffr Solvere One

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Vacancy posted 2 days ago

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