Branch Manager

## Branch ManagerApplylocations: Olathe, KStime type: Full timeposted on: Posted 2 Days Agojob requisition id: R-101420**Job Description:****Job Title:** Branch Manager**Location:** Olathe, KS**Employment Type**: Full-Time**About Capitol Federal**At **Capitol Federal Savings Bank**, we are committed to helping individuals, families, and communities achieve financial success. With a long-standing tradition of integrity, service, and financial stewardship, we strive to deliver exceptional banking experiences to every customer we serve.Our team members are the foundation of our success. We believe in fostering a supportive environment where employees can grow professionally, contribute meaningfully, and build rewarding careers.**Position Summary**This position is responsible for the directing and administering the operational efforts of a single branch operation. Trains, directs, and supervises branch staff. Assists customers with all types of Retail and Lending transactions as directed by the Bank. Ensures established policies and procedures are followed.This position is posted for our East Olathe branch; however, qualified candidates may also be considered for placement at one of our alternate branch locations within our Eastern region based on business need.**Key Responsibilities**The responsibilities listed below represent the primary duties of this position. Additional duties may be assigned as needed.* Manage direct reports to maximize productivity, efficiency, and the potential of the human assets of the company, including: hiring, directing job assignments, monitoring staff performance, coaching, counseling, training, and assuring compliance with organizational mission, values, policies, and work rules. Appraise performance and provide recommendations for staff compensation, promotion, and termination, as appropriate.* Assists customers with opening and maintenance of all types of Retail accounts as defined by the Bank. Acts as a Consumer and First Mortgage Loan officer as defined by the Bank. Must be able to obtain and maintain current registration through the National Mortgage Licensing System and Registry. Troubleshoots and resolves internal and external inquiries and complaints ensuring that customer’s requests and questions are promptly resolved. Ensures customers are informed of Company services and policies. Provides details and explains options to customers regarding their financial needs and services requested.* Ensures all branch transactions are balanced at the close of each day. Oversees individual accountability for the handling of cash and assists in resolving balancing problems. Oversees daily quality control review of all branch business.* Assures that staff complies with regulatory requirements, bank policies and procedures.* Prepare and review month-end management reports which apprise executive management of the status of branch activities.* Closely monitor industry trends in lending and deposit operations in the branch’s market area to feed research and development activities and assure that the company’s products, services and processes are remaining competitive. Manages and oversees expenses. Pursues cost-saving measures.* Is responsible for maintaining office building, grounds, equipment and fixtures. Primary Security Officer for the branch. Conducts required security meetings with staff to ensure compliance. Oversees the opening and closing of the building in accordance with established security procedures. tests security equipment quarterly. manages and oversees building expenses. Pursues cost-saving measures whenever appropriate.* Perform other duties as assigned.* Participate in proactive team efforts to achieve departmental and company goals.* Must comply with current applicable laws, regulations and bank policies and procedures. Comply with all safety policies, practices and procedures. Report all unsafe activities to supervisor and/or Human Resources.**Required Qualifications*** A high school degree or equivalent. Bachelor’s degree from an accredited 4-year college or university preferred.* One to three years of similar or related experience, including preparatory experience. Previous supervisory or managerial experience preferred.**Core Competencies**Successful candidates typically demonstrate the following competencies:* Customer Focus* Communication Skills* Integrity and Professionalism* Problem Solving* Attention to Detail* Team Collaboration* Unconditional Ethics**Why Join Capitol Federal?**Capitol Federal offers employees a supportive workplace and opportunities for career growth.Benefits may include:* Competitive compensation* Retirement and savings plans* Flexible Spending Accounts* Paid time off and holidays* Employee Assistance Program* Health, Dental, Life and Disability coverage* Parental Leave* Professional development opportunities* Career Advancement PathwaysCapFed is an equal opportunity employer. #J-18808-Ljbffr