Staff Development Specialist I

Position Details Agency & Veterans Affairs Division 70000018 Dept of Military and Veteran Affairs Job Classification Title: Staff Development Specialist I (NS) Position Number: 60014246 Grade: NC12 About the Department The NC Department of Military & Veterans Affairs / Military Affairs Division is tasked with 23 specific functions that involve working with federal, state, local, regional, and industry partners to support activities at North Carolina military installations and improve economic outcomes and the quality of life for our military and veteran communities. The NC Department of Military & Veterans Affairs / Veterans Affairs Division, in accordance with Chapter 143 of the General Statutes of North Carolina, assists Veterans, their families, and their dependents in obtaining or maintaining privileges, rights, and benefits to which they are entitled under federal, state, or local laws. Description of Work This position is established to direct, administer, and coordinate regional training, continuing education, management, and organizational development within the North Carolina Department of Military and Veterans Affairs. It oversees state training requirements for State Veterans Service Officers, Administrative Staff, County Veterans Service Officers, and Veteran Service Officers with external NC Veterans Service Organizations that practice claims and benefits processing in North Carolina. Additional responsibilities include problem area identification, planning for solving problems, resource development, regional training, and mentoring. The position coordinates closely with the U.S. Department of Veterans Affairs entities, the National Veterans Legal Services Program, and National Veterans Service Organizations to ensure the accuracy and currency of training materials and information. It is also responsible for monitoring and recording continued education credits and reporting monthly to the Director of Veteran Services from State and County Veterans Service Offices. Responsibilities Direct, administer, and coordinate regional training, continuing education, management, and organizational development. Oversee state training requirements for State Veterans Service Officers, Administrative Staff, County Veterans Service Officers, and Veteran Service Officers working with external NC Veterans Service Organizations. Identify problem areas, develop plans to solve them, and facilitate resource development, regional training, and mentoring. Coordinate with U.S. Department of Veterans Affairs entities, the National Veterans Legal Services Program, and National Veterans Service Organizations to maintain accurate and current training materials. Monitor and record continued education credits, reporting monthly to the Director of Veteran Services. Knowledge, Skills, and Abilities Documented experience administering an e-learning management system. Two years of documented experience as a Veterans Services Officer or a public services counselor. Experience presenting information to executive leadership. Understanding of state and federal regulations. Minimum Education and Experience Bachelor's degree from an appropriately accredited institution and one year of experience in a progressive training or teaching role, or one year of experience in a human service, counseling, or training program in the subject matter specified; or an equivalent combination of education and experience. Some state job postings allow qualification by an “equivalent combination of education and experience.” If that language is applicable, you may qualify through either years of education, years of directly related experience, or a combination of both. See the Education and Experience Equivalency Guide for details. EEO Statement The State of North Carolina is an Equal Employment Opportunity Employer and is dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities, known limitations related to pregnancy, childbirth, or related medical conditions, and for religious beliefs, observances, and practices. Contact Derrick J Smith, Recruiter Email: View email address on click.appcast.io #J-18808-Ljbffr Military & Veterans Affairs