Project Manager II

Responsibilities Mount Sinai Health Partners (MSHP) is seeking a dynamic and dedicated Manager to join the Behavioral Health team. The main goal of the Manager, Behavioral Health Integration is implementation and management of targeted behavioral health integration programs across the system. The Manager reports to the Director of Behavioral Health Population Management. They will also work closely with clinical staff at all levels of the health system, pilot primary care sites, colleagues within MSHP including pharmacy, quality, communications, care management, finance, CDQI, and analytics, and partner community-based provider organizations. Behavioral Health Referral Access Program Oversee strategy and day to day operations of the Behavioral Health Referral Access Program in each of the following domains MSHS Stakeholder Relationships Build accountable and collaborative relationships with key stakeholders within MSHP, MSHS primary and special care sites, and the MSHS department of psychiatry Meet regularly with primary and specialty care leaders to provide key updates and education on program goals, performance, and outcomes Scale Referral Access Program to additional MSHS primary and specialty care sites. Trusted Behavioral Health Network Build and sustain lasting partnerships with external provider partners through the Trusted Behavioral Health Networks Maintain and regularly update program information, including but not limited to program database, partner services brochures, and referral mechanisms Regularly review Trusted Behavioral Health network partners’ performance to ensure consistent access to high quality services Maintain regular meetings with network partners to review performance and make improvements as necessary. Social Work and Care Coordination Staff Support Regularly review performance of outreach social work and care coordination staff through aggregate data as well as documentation/chart review Meet regularly with outreach social workers and care coordinators to provide key updates and education on program goals, performance, and outcomes Provide support with resolving individual patient‑level issues, as needed. Data Review and Reporting Update program documentation mechanisms, as needed, to ensure clear and efficient documentation of referrals in electronic health record Collaborate with MSHP analytics to ensure program data is reported in a timely, thorough, and accurate manner Prepare program reports, as needed for MSHP and MSHS leadership Ensure prompt communication on any issues to ensure speedy resolution. Program Strategy and Innovation Develop innovative solutions to improve program reach, visibility, and effectiveness, including but not limited to searchable web‑based database, and novel referral mechanisms Provide strategic support on new directions for program success and reach. Outreach for HQIP behavioral health measures Provide support and oversight for social work outreach to patients discharged from MSHS emergency departments for visits related to mental health or substance use. Other Duties in population health and value‑based care, as assigned Qualifications MSHP is a fast‑growing business unit within Mount Sinai and is looking for team members who: Are comfortable “playing up” and “playing down” as needed to accomplish business objectives Work independently and productively amidst ambiguity Thrive in fast‑paced work environments Seek to improve the status quo Establish and accomplish program goals Skillfully adapt and improvise solutions in a dynamic system environment Are committed to promoting equitable healthcare access for people and communities, regardless of race, ethnicity, religion, sex, gender/gender identity, and sexual orientation. Education and Experience Bachelor’s degree required (Masters preferred) Minimum of 5 years prior healthcare industry experience required, preferably in the areas of administration, project management, change management, health care delivery re‑design or integration, health policy reform 3-5 years of project management experience (preferred) Experience managing relationships with large systems (such as healthcare organizations, state/city departments of health etc.) Demonstrated interest in improving healthcare outcomes, behavioral health, social determinants of health, and health equity Experience working within fast‑paced, multi‑stakeholder environments, preferred. General Skills And Competencies Superior project management skills and persistent focus on key business objectives Very strong fluency in Microsoft Office Ability to rapidly create and refine PowerPoints presentations and 1‑page summaries Results oriented with a superior work ethic and persistence High EQ and ability to establish strong relationships with diverse internal and external stakeholders Conflict resolution and management skills Independent worker who is organized, reliable, detail‑oriented, and consistently meets timelines and objectives Strategic thinker who can understand a project in detail as well as how it fits into the overall strategy Problem solver who responds with suggested solutions, sound judgment and decision‑making abilities Ability to proactively and creatively address any challenges that may arise during project execution Effective communicator with excellent written and verbal communication skills who can convey complex ideas straightforwardly, interact effectively with different audiences and levels of seniority in a professional manner Ability to evaluate and demonstrate project effectiveness. Equal Opportunity Employer The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are deeply committed to fostering an environment where all faculty, staff, students, trainees, patients, visitors, and the communities we serve feel respected and supported. Our goal is to create a healthcare and learning institution that actively works to remove barriers, address challenges, and promote fairness in all aspects of our organization. Compensation The salary range for the role is $86,111.90 - $152,169.32 annually. Actual salaries depend on a variety of factors, including experience, education, and operational need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits. #J-18808-Ljbffr