Senior Manager - CAR-T Cell Therapy Experience Lead, WEST

Overview At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are positioned to innovate across the full spectrum of healthcare solutions today to deliver breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com. As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit. Job Details Job Function: Pharmaceutical Sales Job Sub Function: Sales – Oncology/Hematology (Commission) Job Category: People Leader All Job Posting Locations: Alaska (Any City), Arizona (Any City), Arkansas (Any City), California (Any City), Colorado (Any City), Hawaii (Any City), Idaho (Any City), Indiana (Any City), Iowa (Any City), Kansas (Any City), Kentucky (Any City), Louisiana (Any City), Minnesota (Any City), Mississippi (Any City), Missouri (Any City), Montana (Any City), Nebraska (Any City), Nevada (Any City), New Mexico (Any City), North Dakota (Any City), Oklahoma (Any City), Oregon (Any City), South Dakota (Any City), Texas (Any City) {+ 3 more} Job Description: About Innovative Medicine Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow. Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way. Learn more at 2024-09-01 (URL redacted) We are searching for the best talent for a Senior Manager - CAR-T Cell Therapy Experience Lead to support the Western portion of the United States. This position will cover Alaska, Arizona, Arkansas, California, Colorado, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Mexico, North Dakota, Oklahoma, Oregon, South Dakota, Texas, Utah, Washington, Wisconsin, Wyoming. Purpose At Johnson & Johnson Innovative Medicine, we are raising the bar on customer experience in the pharmaceutical industry. The CTEL team supports the activated treatment centers and the treatment center coordinators who care for cancer patients. We are deeply committed to providing them with exceptional customer experience, so they, in turn, are better positioned to treat the individuals in their care. The Sr. Manager, CAR-T Cell Therapy Experience Lead WEST is a leader of this account management team, reporting to the Group Product Director, Cell Therapy Experience. The role leads a team of individuals who serve as the primary field-based point of contact for a portfolio of certified CARVYKTI® Treatment Centers. These individuals, the CTELs, work closely with treatment center stakeholders to improve operational efficiencies to maximize opportunities for the appropriate patients to access CARVYKTI. CTELs facilitate successful CARVYKTI® product utilization of the sites by advising them on order management, operations, and logistics. Additionally, they drive growth at the site through promotional message delivery and through coordination of activities related to expansion of site capacity (e.g. satellite capabilities or outpatient clinics). The CTEL Team is the face of Johnson & Johnson Oncology CAR-T utilization to these sites and is tasked with upholding the high standards of service to which we subscribe. You will be responsible for Leading, coaching and developing the CTEL team to consistently meet or exceed defined performance expectations and success metrics Holding team members accountable for adherence to strategy, executional excellence and achievement of individual and team goals Setting clear expectations, monitor performance, and provide timely feedback and corrective action to drive results Creating a culture of ownership, accountability, and continuous improvement aligned with organizational values and priorities Partnering with team members to identify performance gaps, remove barriers and accelerate achievement of defined success metrics Qualifications Education : A minimum of a Bachelor’s degree is required Advanced degree is preferred Required a minimum 7 years of work experience in the healthcare industry is required 7 years + demonstrated success in Field Sales/ Sales Leadership experience Field based Large Account Management, e.g., KAM/KAS experience Program administration, including Oncology, Bone Marrow Transplant, CAR-T, Infusion Site or Cell & Gene therapy Treatment Center/Site of Care Certification and Activation RN license or Advanced Practice degree (Nurse Practitioner / PA / PharmD / MSN) Cell Therapy Manufacturer experience (CTEL or other role at a commensurate organization) Excellent oral and written communication skills Excellent communication skills with a demonstrated history for forging strong, productive relationships with a diverse array of customers and colleagues Skilled in overseeing, monitoring, and managing complex projects and operational procedures Effectively work in a team environment that will require you to coordinate activities and build partnerships across multiple internal/external organizations Skilled in using personal knowledge and any other available resources to resolve problems for customers and ensure their satisfaction Demonstrates excellent case management skills and a proactive approach to resolving customer inquiries Can dynamically adjust priorities due to changing circumstances and operate in complex environments This position covers the East Region with up to 50% domestic travel depending on candidate location. Candidate should live within 1.5 hours of a major metro airport within the stated geography Preferred Healthcare marketing experience in Pharmaceutical, Medical Device, or Diagnostics Experience in regulated environments The anticipated base pay range for this position is $141,000 - $243,800 The Company maintains highly competitive, performance-based compensation programs. Under current guidelines, this position is eligible for an annual performance bonus in accordance with the terms of the applicable plan. The annual performance bonus is a cash bonus intended to provide an incentive to achieve annual targeted results by rewarding for individual and the corporation’s performance over a calendar/performance year. Bonuses are awarded at the Company’s discretion on an individual basis. Employees and/or eligible dependents may be eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance. Employees may be eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)). This position is eligible to participate in the Company’s long-term incentive program. Employees are eligible for the following time off benefits:

• Vacation – up to 120 hours per calendar year
• Sick time - up to 40 hours per calendar year; for employees who reside in the State of Washington – up to 56 hours per calendar year
• Holiday pay, including Floating Holidays – up to 13 days per calendar year
• Work, Personal and Family Time - up to 40 hours per calendar year

Additional information can be found through the link below. For additional general information on Company benefits, please go to: Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. Johnson and Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, please email the Employee Health Support Center or contact AskGS to be directed to your accommodation resource. Required Skills: Preferred Skills: Cross-Functional Collaboration, Customer Centricity, Developing Others, Hematology, Inclusive Leadership, Leadership, Market Knowledge, Market Savvy, Oncology, Performance Measurement, Pharmaceutical Industry, Pharmaceutical Sales Marketing, Product Knowledge, Revenue Management, Sales, Sales Trend Analysis, Strategic Sales Planning, Team Management The anticipated base pay range for this position is : $141,000.00 - $243,800.00 Additional Description for Pay Transparency: #J-18808-Ljbffr Dormont Manufacturing Co