Lead Product Manager - Service Enablement - Supply Chain

CompanyCox Automotive - USAJob Family GroupEngineering / Product DevelopmentJob ProfileLead Product ManagerManagement LevelManager - Non People LeaderFlexible Work Option Hybrid - Ability to work remotely part of the weekTravel %Yes, 15% of the timeWork ShiftDayCompensationCompensation includes a base salary in the range of $111,500.00 - $185,900.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.Job DescriptionAbout the RoleWe're looking for a Lead Product Manager to own the product experience for our Supply Chain stakeholders — a new and expanding domain within our enterprise service enablement ecosystem. You'll serve as the primary product partner for Supply Chain, delivering integrated capabilities across ServiceNow, Oracle, contract management systems, and any additional platforms required to support end-to-end supply chain operations.This role operates at the intersection of enterprise operations and multi-platform product management. You'll spend the majority of your time embedded with Supply Chain stakeholders — understanding their workflows, processes, and policies — and translating those needs into well-scoped, prioritized capabilities that reduce manual effort, improve data visibility, and enable more scalable operations. You'll partner closely with platform owners, engineering teams, and business leaders across the organization to deliver outcomes that matter.What You'll DoStakeholder Partnership & Discovery (75%)Serve as the dedicated product partner for Supply Chain — building trust, establishing deep domain knowledge, and becoming the go-to resource for capability planningConduct ongoing discovery with Supply Chain stakeholders to surface pain points, map current-state processes, and identify high-value opportunities across procurement, vendor management, contract lifecycle, and operationsFacilitate workshops, interviews, and process reviews to translate business needs into structured product requirementsDevelop and maintain a prioritized, stakeholder-aligned roadmap across ServiceNow, Oracle, contract management, and other enabling source to pay platforms / initiatives Present roadmap, priorities, and tradeoffs to business leaders and executive stakeholders with clarity and confidenceProduct Ownership & Delivery (25%)Define epics, features, and user stories that are implementation-ready — with clear acceptance criteria, scope boundaries, and dependency identificationPartner with Product Owners and engineering teams to guide delivery across sprint cycles, release planning, and UATDrive launch readiness including change management, training, and adoption support for Supply Chain end usersMonitor post-launch performance, gather feedback, and iterate continuously to improve capability effectivenessIdentify integration requirements across platforms (ServiceNow Oracle, contract systems, etc.) and partner with architects and engineers to define the right solutionsPlatform & Domain StrategyBuild a cohesive platform strategy for Supply Chain that spans multiple systems — ensuring capabilities work together rather than in silosIdentify opportunities to standardize, consolidate, or automate workflows across procurement, sourcing, and vendor operationsStay current on Supply Chain technology trends, platform capabilities (ServiceNow SPM/Procurement, Oracle SCM), and contract lifecycle management best practicesRepresent Supply Chain product needs in cross-functional planning forums and enterprise architecture discussionsQualificationsRequiredBachelor’s degree and 6 years’ experience in a related field. The right candidate could also have a different combination, such as a master’s degree and 4 years’ experience; a Ph.D. and 1 year of experience; or 18 years’ experience in a related field5+ years of product management experience in enterprise software, internal platforms, or business operations technologyDemonstrated ability to manage products that span multiple platforms or systems of recordStrong discovery and facilitation skills — comfortable leading structured conversations with business stakeholders to uncover needs and define requirementsExperience working with or adjacent to Supply Chain, Procurement, Vendor Management, or Contract Lifecycle Management domainsAbility to translate complex operational workflows into clear, actionable product requirementsProven success influencing without authority across technical teams, platform owners, and business stakeholdersFamiliarity with Agile delivery methods and experience writing epics, features, and user storiesPreferredHands-on experience with supply chain / procurement platforms (ie. Oracle, ServiceNow or related modules)Experience with contract management platforms (Icertis, Coupa, Ariba, or similar)Background in enterprise service management, shared services, or internal platform strategyExposure to data integration, workflow automation, or system-of-record design across multi-vendor environmentsExperience building relationships with a net-new stakeholder group — establishing trust, credibility, and momentum from the ground upDrug TestingTo be employed in this role, you’ll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.BenefitsThe Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company’s needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.About UsThrough groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells – or simply uses – cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.EOE, including disability/vetsSummaryLocation: Atlanta GAType: Full time