Sr. Analyst - AI Transformation Office

Why WWT? World Wide Technology (WWT) strives to make a new world happen. WWT's work benefits clients and partners as much as it does its people and community across the globe. Founded in 1990, WWT brings together strategy, deep technical expertise and world‑class partnerships to help public and private sector organizations design, build and scale intelligent AI, digital, cybersecurity, cloud and infrastructure solutions. Through its Advanced Technology Center (ATC)—a collaborative ecosystem featuring state‑of‑the‑art hardware and software—WWT enables clients and partners to conceptualize, test and validate innovative technology and then deploy solutions at scale using its global integration and distribution on capabilities. World Wide Technology (WWT) strives to make a new world happen. WWT's work benefits clients and partners as much as it does its people and community across the globe. Founded in 1990, WWT brings together strategy, deep technical expertise and world‑class partnerships to help public and private sector organizations design, build and scale intelligent AI, digital, cybersecurity, cloud and infrastructure solutions. Through its Advanced Technology Center (ATC)—a collaborative ecosystem featuring state‑of‑the‑art hardware and software—WWT enables clients and partners to conceptualize, test and validate innovative technology and then deploy solutions at scale using its global integration and distribution on capabilities. With more than 14,000 team members and over 60 locations globally, WWT's culture—grounded in core values and leadership philosophies—has been recognized by Fortune® and Great Place to Work for its commitment to innovation, trust and creating a great place to work for all. WWT provides products and services to large enterprise, global service provider and public sector clients in up to 130 countries across six continents. Softchoice, a World Wide Technology company, supports commercial and SMB markets in the U.S. and Canada. Want to work with highly motivated individuals on high‑performance teams? Join WWT today! A Brief Overview: As a Sr. Analyst in the AI Transformation Office, you will work alongside the Applied AI team, business leaders, and technical teams across WWT to turn business needs into AI solutions and better-informed decisions. You will serve as a subject matter expert, lead analysis and root cause resolution on complex business and technical problems, guide business users with thoughtful data and analyses, and connect their needs to emerging AI tools and techniques. You will also mentor other analysts and help raise the bar for how the team works. Detailed, timely communication and consistent execution are critical to your success in this role. Responsibilities: Provide expertise and proactive analysis for process design, revision, implementation, and improvement Define AI tool and software enhancement recommendations Identify and communicate business requirements for new AI initiatives, coordinating across the business and stakeholders Partner closely with business users, guiding them with thoughtful data, reports, and analyses Translate business questions into reporting, analytical, and AI solution requirements Serve as a subject matter expert for the AI Transformation Office Create and help deliver creative solutions to complex business and technical problems Connect user needs to emerging AI technology to acquire or design tools, techniques, and approaches that deliver optimal results Lead root cause analysis and resolution for complex problems Lead and work with the team effectively to maximize productivity across projects and programs Participate in designing end-to-end AI solutions with the business, IT, and other stakeholders Work with engineers and technical counterparts to translate business asks into technical solutions Identify improvement opportunities when peer reviewing Use AI assistants and agentic development tools (such as Claude, Claude Code, Devin, or Windsurf) to accelerate delivery, and help others adopt them Qualifications: A. in Business, Finance, Information Technology, or a related field required A minimum of 5 years' progressive experience in a related field 5+ years in a business or analyst position Working knowledge of enterprise systems and data (e.g., Salesforce, Oracle) and core business processes Familiarity with AI assistants such as Claude and experience applying them to business problems Experience with AI-assisted and agentic development tools such as Claude Code, Devin, or Windsurf Tableau or similar data visualization experience preferred Investigative ability, critical thinking, analytical, and problem-solving skills #J-18808-Ljbffr World Wide Technology