Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Bonus based on performance
• Flexible schedule
• Opportunity for advancement
• Training & development

ABOUT OUR AGENCY:
With 10 years in the insurance industry — five as a team member and five as an agent — I’ve built an office rooted in teamwork, growth, and community involvement. Our current team includes three full-time and two part-time team members, and we take pride in creating an environment where everyone feels valued and supported. We offer a Simple IRA, monthly team lunches, birthday celebrations, and regular team-building activities to stay connected and celebrate wins together.

I graduated from the University of Georgia with a degree in Risk Management and Insurance, and I’m deeply involved in the community, serving as President of the Fort Valley Kiwanis, past President of the Byron Rotary, and on multiple local boards supporting education and tourism. Giving back is an important part of who we are — and every member of our team contributes to that mission.

We’re looking for team players who are coachable and eager to learn — people who want to grow alongside a collaborative, driven group. What truly makes our agency special is the supportive, goal-oriented culture we’ve created. Everyone works together to achieve success while making a meaningful difference in our community. If you’re ready to grow, contribute, and be part of something bigger, this could be the perfect place for you.

ROLE DESCRIPTION:
Paul Capista - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.