Medication History Specialist

Department: 38410 BayCare Leased Employees - Pharmacy Status: Full time Benefits Eligible: Yes Hours Per Week: 40 Schedule Details/Additional Information: Monday through Thursday 12pm-8:30pm; Friday 9am-5:30pm; No weekends/No holidays Must obtain medication history certification 18 months from hire date Pay Range: $24.10 - $36.15 Major Responsibilities Completes area‑specific work as outlined by standard processes, procedures and adherent to policies Serves as an expert with equipment and technology in specialized area Problem solves technical issues in the specialized area as they arise Ensures documents and records are accurate and completed in a timely fashion Supports methods of communication and coordination with patients and care team Identifies quality improvement opportunities based on specialized skill set to ensure safe, effective, and efficient services and patient care Provides input to and supports implementation of operational changes, advancements, and site and system standardization Participates in site or system specialized work teams, committees, and councils, as applicable Complies with legal, regulatory, and accreditation standards Keeps current with changes in the specialized field and collaborates with department leadership to adopt best practices Maintains updated knowledge and skills and contributes to the education of others Contributes positively to execution of pharmacy department initiatives Accepts assignments of tasks from other pharmacy teammate roles when workload dictates Licensure, Registration, and/or Certification Required Registration/Licensure with state board of pharmacy per state of employment requirements Certification through Pharmacy Technician Certification Board (CPhT) or National Health Career Association (ExCPT) Education Required High school diploma or GED equivalent Experience Required Typically requires 1-3 years of experience in health care, insurance industry, pharmacy, or medical background Knowledge, Skills & Abilities Required Excellent oral, written, interpersonal, and customer service skills Must be able to speak and be understood by others to communicate effectively Critical thinking and problem‑solving skills Basic math skills Strong background in medical terminology preferred Organizational skills and analytical ability to prepare reports and reconcile reports correctly Ability to evaluate and measure customer needs – set clear standards to ensure needs are met Ability to maintain strict confidentiality Self‑discipline and attention to detail Working PC knowledge including Microsoft Office Suite (Word, Excel and Outlook), Internet, and general Call Center Systems Physical Requirements and Working Conditions Must be able to sit, stand, walk, lift, bend, kneel, climb, twist, crawl and reach above shoulders. May require extended periods of sitting. Requires considerable walking, standing, pushing mobile cart of approximately 50 pounds and lifting 35 pounds of material. Must have functional vision, touch and hearing Must be able to speak and be understood by others to communicate effectively Utilizes appropriate personal protective equipment (PPE) to perform job duties and minimize exposure to hazardous agents, body fluids, and communicable diseases. May be exposed to chemical hazards May be exposed to chemical and hazardous waste as well as blood and body fluids and communicable disease. Frequent fine motor motion of hands and wrists to perform manipulative skills such as writing, typing, data entry into the computer, and preparation of medications, including use of syringes Takes necessary precautions to avoid inadvertent needle sticks, minor cuts or bruises. Exposed to various conditions throughout the workday such as walking on hard surfaces, climbing stairs and changes in temperature and humidity. Operates all equipment necessary to perform the job Flexibility to travel between pharmacy locations This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of physical requirements and working conditions Preferred Job Requirements Preferred Education Associate or bachelor’s degree Our Commitment to You Advocate Health offers a comprehensive suite of Total Rewards: benefits and well‑being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including: Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training Premium pay such as shift, on call, and more based on a teammate’s job Incentive pay for select positions Opportunity for annual increases based on performance Benefits and more Paid Time Off programs Health and welfare benefits such as medical, dental, vision, life, and Short- and Long‑Term Disability Flexible Spending Accounts for eligible health care and dependent care expenses Family benefits such as adoption assistance and paid parental leave Defined contribution retirement plans with employer match and other financial wellness programs Educational Assistance Program #J-18808-Ljbffr