Operations Support Coordinator

Operations Support CoordinatorRally House is where fans celebrate the teams, traditions, and communities they love. Every day is an opportunity to create memorable experiences that bring fans closer to the moments and teams they care about most. Behind it all is a team fueled by energy, passion, and hometown pride. As we continue to grow, we're looking for team members who are excited to help shape the future of Rally House, deliver exceptional experiences, and make every fan feel right at home.The Operations Support Coordinator supports retail store operations by providing data analysis, operational support, procurement coordination, and process improvement initiatives that drive business performance and operational efficiency. This role is responsible for gathering and interpreting data, managing NetSuite support cases, identifying trends and process opportunities, and ensuring timely resolution of operational requests. This position also coordinates store supply and fixture needs, partners with vendors and internal departments to support business initiatives, and helps ensure stores have the resources necessary for success.ResponsibilitiesGather, validate, and interpret data from multiple systems to identify trends, opportunities, and areas for operational improvementManage Operations NetSuite support cases from intake through resolution while ensuring timely follow-up and communicationMonitor case activity and reporting to identify recurring issues, process gaps, and opportunities for workflow optimizationCoordinate products/supplies with Procurement team to ensure that schedule and cost requirements are being fulfilledCoordinate procurement and supply requests, ensuring stores receive materials, equipment, and resources accurately and on timeBuild and maintain productive relationships with vendors and internal business partners to support operational needs and drive cost-effective solutionsMonitor fixture inventory levels and communicate replenishment needs while supporting ordering, tracking, and vendor management activitiesSkills and KnowledgeAbility to plan, delegate and evaluate progressKnowledge of inventory management and vendor communicationStrong analytical and problem-solving skillsStrong written and verbal communication skillsQualificationsBachelor's degree in Business Administration, Finance, Logistics or Supply Management or equivalent experienceExperience with data entry, database management, reporting, and compliance preferredPhysical RequirementsAbility to operate a computer, keyboard, mouse, and other standard office equipmentAble to clearly view and read information on a computer screenOccasionally lift or move items up to 15 poundsLocationOn-site in Lenexa, KSPay Range$23.00 - $28.00