Healthcare Customer Service & Administrative Careers Training Program

Children's Hospital Boston

Healthcare Customer Service & Administrative Careers Training Program

Jump start your career in healthcare Customer Service & Administrative Careers Training Program

Are you passionate about helping others and eager to start a career in healthcare? Our 14-week Healthcare Customer Service & Administrative Careers Training Program offers a paid opportunity to gain hands-on experience and valuable skills in a supportive, dynamic environment.

About the Program:

Opportunity: This program is designed to prepare you for a customer service or administrative support role, working directly with patients in hospitals and clinical offices.
Comprehensive Training: Benefit from on-the-job training, observations, and virtual instruction.
Earn While You Learn: Complete the paid program successfully and earn nine college credits along with a program completion certification. Paid training is $16/hour, 40 hours/week.
Training hours: 8:30 AM-5:00 PM, fully on-site. A typical schedule is:

8:30 AM-12:00 PM: Employer-driven training
1:00PM-5:00 PM: Virtual instruction and time to complete assignments

Mentorship and Training: Support is provided to promote successful program completion, and a Coach will work with trainees for six months post-program to support a transition to full-time employment.
Program Support: We aim to remove barriers to full participation in the training program.

Placement Locations are in the Longwood Medical Area in Boston, accessible by the MBTA:

Boston Children's Hospital, a leading pediatric medical center dedicated to improving and advancing the health and well-being of children worldwide
Dana-Farber Cancer Institute, a world-renowned center dedicated to cutting-edge cancer research and compassionate patient care.

Virtual Instruction:

Led by our education partner, Franklin Cummings Institute of Technology (FC Tech).
You can earn up to 9 undergraduate college credits.

Program dates:

There will be six cohorts commencing between 2026-2027. Additional cohort dates will be provided, when available.

Cohort options:

Cohort 4: January 25April 30, 2027
Cohort 5: May 24August 27, 2027
Cohort 6: September 13December 17, 2027

Veteran & Career Transition Friendly: The Patient Access Trainee Program is well-suited for individuals with backgrounds in healthcare administration, customer service, or patient services. Veterans and service members will find their skills highly transferable. Relevant military occupational specialties include:

Army MOS 70A Health Care Administrator
Air Force AFSC 4A0X1 Health Services Management
Navy Hospital Corpsman (administrative track)
In addition, this role aligns with the civilian ONET code 29-2099.08 Patient Representatives*, which covers professionals who assist patients in navigating healthcare systems, scheduling, and customer service. We welcome applicants from these and similar backgrounds to apply and bring their valuable experience to our team.

Children's Hospital Boston

Apply

Vacancy posted 4 days ago

Similar jobs that could be interesting for youBased on the Healthcare Customer Service & Administrative Careers Training Program in Boston, MA vacancy

Security Program Manager
...Security Program ManagerThe Security... ...leadership and administrative management to... ...within a hospital/healthcare setting.... ...visits to ensure service quality, compliance, and customer satisfaction.... ...including staffing, training, client... ...we provide a career path rich in purpose...
Administrative
Training
Contract work
Local area
Shift work
Tarian
Jamaica Plain, MA
4 days ago
BFT - Temporary Patient Service Coordinators for MGB Affiliates in Greater Boston
...General Brigham Administrative Support Role... ..., and community service, striving to provide... ...administrative support to healthcare providers within... ...a healthcare or customer service setting... ...three-day, Epic training program, and to work... ...and career success. These competencies...
Administrative
Training
Full time
Temporary work
Part time
Monday to Friday
Flexible hours
Shift work
Salem Hospital NSMC
Somerville, MA
4 days ago
Clinical Program Manager
$500 per month
...Clinical Program Manager As Clinical Program Manager... ..., mentor, and build career pathways for 10-12 BA-... ..., onboarding, and training Health System Partnerships... ...to streamline administrative loads Financial,... ...~ Access to public service loan forgiveness...
Administrative
Training
Helios Behavioral Health
Boston, MA
1 day ago
Patient Access Representative II - PACE Elder Service Plan - Full-Time
$22.42 - $37.33 per hour
...- PACE Elder Service Plan - Full-Time... ...Alliance's Program of All-Inclusive... ...providing both administrative/clerical... ...Deliver exceptional customer service to... ...Education & Training: • High school... ...employment or career development. Furthermore... ...at CHA. Healthcare is changing...
Administrative
Training
Hourly pay
Full time
Work experience placement
Local area
Relocation package
Monday to Friday
Shift work
Cambridge Health Alliance
Cambridge, MA
1 day ago
Operations Support Specialist
$65k - $75k
...is a nationwide healthcare technology management... ...to create customer-centric solutions... ...through ongoing training programs and a supportive... ...advancing your career with Renovo.... ...users, vendors, and service personnel. Essential... ...and administrative skills required...
Administrative
Training
Full time
Work at office
Afternoon shift
Renovo Solutions
Boston, MA
2 days ago
Patient Service Representative
$17.71 - $25.28 per hour
...Patient Service Representative Mass General... ...coverage with a customer service oriented... ...any cross trained responsibilities.... ...patient arrival. - Administrative duties such as answering... ...benefits, career advancement opportunities... ...and recognition programs designed to...
Administrative
Training
Hourly pay
Work at office
Remote work
Shift work
Mass General Brigham
Charlestown, MA
19 hours ago
Patient Service Representative
$16 - $29 per hour
...Job category: Customer Services This position... ...3 weeks of paid training. The hours of the... ..., and any other administrative needs submitted... ...projects and ongoing programs unique to the... ...in a medical, healthcare or medical insurance... ...you begin a career with us, you'll...
Administrative
Training
Hourly pay
Minimum wage
Full time
Work experience placement
Live in
Work at office
Local area
Remote work
Flexible hours
Shift work
UnitedHealth Group
Boston, MA
1 day ago
Residential Program Director
$60.37k
...Program Director IAs a Program Director I (PD) you will oversee... ..., financial and administrative operations of group homes... ...implementing Individual Service Plans (ISP) and Program Specific... ...to you! We offer great training, great benefits, career growth and job security!Our...
Administrative
Training
Contract work
Temporary work
Vinfen
Watertown, MA
3 days ago
Behavioral Health Clinician -Psych Health Integration Program
$36.98 - $51.07 per hour
...Health Integration Program Job Type: Part... ...Psychiatry provides services to those... ...supervision and administrative supervision at the... ...clinical internship training or job experience... ...of employment or career development. Furthermore... ...careers at CHA. Healthcare is changing...
Administrative
Training
Hourly pay
Part time
Traineeship
Work experience placement
Internship
Local area
Work from home
Shift work
Weekend work
Cambridge Health Alliance
Cambridge, MA
16 days ago
Program Support Assistant
$144k
...incumbent serves as a Program Support Assistant... ...the Primary Care Service Line and office... ...at the VA Boston Healthcare System (Jamaica... ...directing key administrative and program support... ...provide valuable training and experience that... ...The Interagency Career Transition...
Administrative
Training
Permanent employment
Full time
Temporary work
Part time
For contractors
Traineeship
Seasonal work
Work at office
Remote work
Work from home
Relocation package
Monday to Friday
Day shift
VETERANS HEALTH ADMINISTRATION
Boston, MA
1 day ago
Accounts Specialist (hybrid)
$47.2k - $65k
...Description Human Services Research... ...with a variety of administrative and accounting functions... ...a combination of training, education, and... ...with an emphasis on customer service and the... ...Education Assistance Program ~10 Paid... ...CV through HSRI’s Career Center or copy/paste...
Administrative
Training
Full time
Contract work
Temporary work
Work at office
Local area
Home office
Work visa
Flexible hours
Human Services Research Institute
Cambridge, MA
a month ago
Summer Youth Jobs Program 2025
...for the Summer Youth Jobs Program 2025 role at Beth Israel... ...group sessions focusing on healthcare career exploration, professionalism, and additional training. Job Description:... ...will perform a variety of administrative or customer service duties assigned by their...
Administrative
Training
Daily paid
Part time
Work experience placement
Summer work
Work at office
Shift work
Beth Israel Deaconess Medical Center
Boston, MA
3 days ago
Manager of Healthcare Skills Training Programs
...employment and build careers; and to partner... ...provides a broad range of services including adult education, skills training, job readiness... ...direction of Director of Healthcare Skills Training Programs, this position... ...strategy. Administrative/Communication •...
Administrative
Training
Work at office
Local area
Flexible hours
JVS Boston
Boston, MA
2 days ago
Receptionist
...point of contact for customers, visitors, and... ...customer service, and supporting a... ...members with general administrative and customer service... ...Participate in ongoing training and professional... ...Paid training Career advancement... ...Professional development programs Supportive...
Administrative
Training
Work at office
AlohaProduce Co
Boston, MA
15 days ago
Supervisor, School Services (BCBA Certification Required)
$90k - $100k
...Supervisor of School Services $5,000 Sign-On Bonus... ...providing supervision to the Program Manager, School... ...skills and excellent customer service. Essential... ...school teams including administrators, psychologists, speech... ...strategies Staff Training and Professional Development...
Administrative
Training
Temporary work
Traineeship
Relocation package
Intercare
Boston, MA
20 hours ago
Lead Registered Behavior Technician - RBT Lead
...determined by experience, training, and education... ...and diagnostic services to people with... ...Furthering Your Career in ABA? We Can Help... ...BCBA Apprentice Program (after 90 days of... ...opportunity in healthcare with a stable, growing... ...billing and administrative duties Assist with...
Administrative
Training
Full time
Flexible hours
Weekend work
ICBD
Needham Heights, MA
1 day ago
Program Manager, Crisis Response and Behavior
$65k - $75k
...quality behavioral healthcare has never been... ..., and service in an increasingly... ...seeking a full-time Program Manager to provide administrative and project... ...Center webpages, training calendars, media... ...high level of customer service.... ...please visit our Career Center. Applications...
Administrative
Training
Full time
Private practice
Work at office
William James College, Inc.
Newton Center, MA
2 days ago
Registry of Vital Records and Statistics Amendment Specialist
...that is dedicated to customer service to serve as an Amendment... ...of accomplishing program objectives.Provides specialized... .../town clerk on-site training sessions throughout... ...-time, professional, administrative or managerial... ...BenefitsWhen you embark on a career with the Commonwealth...
Administrative
Training
Full time
Part time
Work experience placement
Work at office
Local area
State of Massachusetts, USA
Boston, MA
1 day ago
Programs, Communications, & Engagement Manager
...of Harvard’s undergraduate program (Harvard College, founded in... ...Reporting to the Director of Administration, our Programs, Communications... ...improvement of programs and services that engage faculty,... ..., including orientation and training coordination; serve as their...
Administrative
Training
Freelance
2 days per week
3 days per week
Harvard University, Faculty of Arts & Sciences
Cambridge, MA
20 hours ago
Registered Behavior Technician - RBT/BT - Full-Time
$24.6 per hour
...determined by experience, training, and education Grow Your Career in ABA Join one of... ...Assist with administrative and clinical... ...Prior exposure to ABA services Position-Specific... ...hour paid training program over 2 consecutive... ...wellness and elective healthcare services),PerkSpot...
Administrative
Training
Hourly pay
Full time
Apprenticeship
Internship
Monday to Friday
Flexible hours
Weekend work
Day shift
Afternoon shift
ICBD
Brookline, MA
4 days ago
Registered Behavior Technician - RBT/BT - Full-Time
$24.6 per hour
...determined by experience, training, and education Grow Your Career in ABA Join one of... ...Assist with administrative and clinical... ...Prior exposure to ABA services Position-Specific... ...hour paid training program over 2 consecutive... ...wellness and elective healthcare services),PerkSpot...
Administrative
Training
Hourly pay
Full time
Apprenticeship
Monday to Friday
Flexible hours
Weekend work
Day shift
Afternoon shift
ABA Centers of America
Newton, MA
4 days ago
Patient Service/Front Desk Coordinator Part Time
$15.45 - $20.15 per hour
...Patient Service/Front Desk Coordinator... ...a new career journey? As a... ...will be provided training and tools needed... ...reception, or customer facing role supporting administrative duties and clerical... ...training programs Participate... ...growth, premier healthcare company: a total...
Administrative
Training
Hourly pay
Minimum wage
Part time
Work at office
Local area
Flexible hours
Weekend work
Afternoon shift
MyEyeDr
Franklin, MA
4 days ago
Clinical Residential Program Director
...Clinical Residential Program DirectorAs a Clinical Residential... ...for North Suffolk Community Services, you'll be in charge of an intensive... ...Program Director provides administrative leadership, clinical... ...are properly oriented and are trained in all mandatory trainings.Participate...
Administrative
Training
Temporary work
Flexible hours
North Suffolk Mental Health Association
Boston, MA
3 days ago
Bilingual Patient Services Coordinator
Mass General Brigham seeks an adaptable administrative support professional to assist healthcare providers in a fast-paced ambulatory... ...Proficiency in Spanish and healthcare/customer service experience are required, with Epic training and 30-hour weekly availability. #J-1...
Administrative
Training
1200 The General Hospital Corporation
Somerville, MA
20 hours ago
Board Certified Behavior Analyst / BCBA
$95k - $115k
...workflow, reduce administrative tasks, and automate... ...~ Unlimited Career Growth – Enjoy long... ...Access continuous training and resources through... ...” for Health Services, making a lasting... ...behavior-reduction programs ~... ...wellness and elective healthcare services), PerkSpot...
Administrative
Training
Relocation package
Flexible hours
ICBD
Boston, MA
2 days ago
Mail Carrier - Rural - No Experience Required
$23.47 - $38.62 per hour
...Explore a World of Career Opportunities as a... ...interacting with customers along the route. USPS offers training to prepare you for... ...routes Customer Service : Assist... ...and inquiries Administrative Tasks : Maintain... ...process. How Our Program Helps Our program...
Administrative
Training
Hourly pay
Postal Jobs Resource
Needham Heights, MA
more than 2 months ago
Pharmacy Tech Outpatient
$25.13 - $33.82 per hour
...assurance audits, providing customer service, and maintaining pharmacy records. You will assist in training staff under the supervision... ...opportunities throughout your career for training, development,... ...unsafe working conditions Administrative: Attends and...
Administrative
Training
Full time
Contract work
Fixed term contract
Work experience placement
Internship
Relocation package
Flexible hours
Aya Healthcare
Boston, MA
1 day ago
Oncology Account Manager
$170.85k - $201k
...patients, the global healthcare community,... ...point of contact for customers in the assigned... ...oncology products and services. The OAM will... ...label technical and administrative - information on... ...speaker programs, lunch and learns... ...Successfully completes all training classes and...
Administrative
Training
Work at office
Local area
Night shift
TAIHO ONCOLOGY INC
Boston, MA
1 day ago
Senior Clinical Research Program Manager
$78.94k - $128.93k
...teaching, and community service, striving to provide... ...of Finance & Research Administration and He/She will work closely... ...Clinical Research Program/Project Manager plays... ...; supervising and training staff; supporting principal... ...benefits, career advancement opportunities...
Administrative
Training
Work at office
Local area
Remote work
Shift work
Mass General Brigham Incorporated
Boston, MA
3 days ago
Customer Service Job Training Program
...year or less, intensive job training program that provides young adults with... ...and/or job placement services, and personalized coaching and... ...guidance to help you launch your career. During the internship phase... ...Security & Support - Customer Success Get the skills and...
Training
Internship
Monday to Friday
Year Up United
Boston, MA
20 hours ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Healthcare Customer Service & Administrative Careers Training Program. Be the first to apply!