Healthcare Customer Service & Administrative Careers Training Program

Children's Hospital Boston

Healthcare Customer Service & Administrative Careers Training Program

Jump start your career in healthcare Customer Service & Administrative Careers Training Program

Are you passionate about helping others and eager to start a career in healthcare? Our 14-week Healthcare Customer Service & Administrative Careers Training Program offers a paid opportunity to gain hands-on experience and valuable skills in a supportive, dynamic environment.

About the Program:

Opportunity: This program is designed to prepare you for a customer service or administrative support role, working directly with patients in hospitals and clinical offices.
Comprehensive Training: Benefit from on-the-job training, observations, and virtual instruction.
Earn While You Learn: Complete the paid program successfully and earn nine college credits along with a program completion certification. Paid training is $16/hour, 40 hours/week.
Training hours: 8:30 AM-5:00 PM, fully on-site. A typical schedule is:

8:30 AM-12:00 PM: Employer-driven training
1:00PM-5:00 PM: Virtual instruction and time to complete assignments

Mentorship and Training: Support is provided to promote successful program completion, and a Coach will work with trainees for six months post-program to support a transition to full-time employment.
Program Support: We aim to remove barriers to full participation in the training program.

Placement Locations are in the Longwood Medical Area in Boston, accessible by the MBTA:

Boston Children's Hospital, a leading pediatric medical center dedicated to improving and advancing the health and well-being of children worldwide
Dana-Farber Cancer Institute, a world-renowned center dedicated to cutting-edge cancer research and compassionate patient care.

Virtual Instruction:

Led by our education partner, Franklin Cummings Institute of Technology (FC Tech).
You can earn up to 9 undergraduate college credits.

Program dates:

There will be six cohorts commencing between 2026-2027. Additional cohort dates will be provided, when available.

Cohort options:

Cohort 4: January 25April 30, 2027
Cohort 5: May 24August 27, 2027
Cohort 6: September 13December 17, 2027

Veteran & Career Transition Friendly: The Patient Access Trainee Program is well-suited for individuals with backgrounds in healthcare administration, customer service, or patient services. Veterans and service members will find their skills highly transferable. Relevant military occupational specialties include:

Army MOS 70A Health Care Administrator
Air Force AFSC 4A0X1 Health Services Management
Navy Hospital Corpsman (administrative track)
In addition, this role aligns with the civilian ONET code 29-2099.08 Patient Representatives*, which covers professionals who assist patients in navigating healthcare systems, scheduling, and customer service. We welcome applicants from these and similar backgrounds to apply and bring their valuable experience to our team.

Children's Hospital Boston

Apply

Vacancy posted 2 days ago

Similar jobs that could be interesting for youBased on the Healthcare Customer Service & Administrative Careers Training Program in Boston, MA vacancy

Healthcare Admin & Customer Service Trainee (Paid)
...A leading pediatric medical center is offering a 14-week Healthcare Customer Service & Administrative Careers Training Program. Participants will gain hands-on experience, earn college credits, and receive mentorship to transition to full-time roles. This fully on-site...
Administrative
Training
Full time
Traineeship
Boston Children's Hospital
Boston, MA
1 day ago
BFT - Temporary Patient Service Coordinators / Greater Boston Area
...General Brigham Administrative Support Role... ..., and community service, striving to provide... ...administrative support to healthcare providers within... ...a healthcare or customer service setting... ...three-day, Epic training program, and to work at... ...and career success. These competencies...
Administrative
Training
Temporary work
Monday to Friday
Flexible hours
Mass General Brigham
Everett, MA
20 hours ago
BFT - Temporary Patient Service Coordinators for MGB Affiliates in Greater Boston
...General Brigham Administrative Support Role... ..., and community service, striving to provide... ...administrative support to healthcare providers within... ...a healthcare or customer service setting... ...three-day, Epic training program, and to work... ...and career success. These competencies...
Administrative
Training
Full time
Temporary work
Part time
Monday to Friday
Flexible hours
Shift work
Salem Hospital NSMC
Somerville, MA
2 days ago
Career Navigator, Healthcare Skills Training Program
...employment and build careers; and to... ...broad range of services including... ...education, skills training, job readiness... ...for building healthcare relationships,... ...participants during the program and post-... ...Administrative/Communication:... ...demeanor with strong customer service skills...
Administrative
Training
Traineeship
Work experience placement
Work at office
Local area
JVS Boston
Boston, MA
14 days ago
Healthcare Customer Service Representative
$18 per hour
...Healthcare Customer Service Representative Pay Rate: $18.00/hour Bilingual Pay... ...questions related to healthcare programs, billing, and available... ..., member services, or administrative support and be comfortable... ...Attend required meetings, training sessions, and ongoing program...
Administrative
Training
Hourly pay
Work at office
TalentBridge
Quincy, MA
2 days ago
Patient Access Trainee Program
...Patient Access Trainee Program Join Our Patient... ...eager to start a career in healthcare? Our 12-week Patient... ...to prepare you for a customer service support role, working... .... # Comprehensive Training: Benefit from on-the... ...in healthcare administration, customer service, or...
Administrative
Training
Full time
Traineeship
Children's Hospital Boston
Boston, MA
3 days ago
Patient Access Representative II - PACE Elder Service Plan - Full-Time
$22.42 - $37.33 per hour
...- PACE Elder Service Plan - Full-Time... ...Alliance's Program of All-Inclusive... ...providing both administrative/clerical... ...Deliver exceptional customer service to... ...Education & Training: • High school... ...employment or career development. Furthermore... ...at CHA. Healthcare is changing...
Administrative
Training
Hourly pay
Full time
Work experience placement
Local area
Monday to Friday
Shift work
Cambridge Health Alliance
Cambridge, MA
4 days ago
Operations Support Specialist
$65k - $75k
...is a nationwide healthcare technology management... ...to create customer-centric solutions... ...through ongoing training programs and a supportive... ...advancing your career with Renovo.... ...users, vendors, and service personnel. Essential... ...and administrative skills required...
Administrative
Training
Full time
Work at office
Afternoon shift
Renovo Solutions
Boston, MA
20 hours ago
Patient Service Representative
$16 - $29 per hour
...Remote Patient Service RepresentativeThis... ...4 weeks of paid training. The hours during... ...problem solver with customer service, patient... ...authorizations, and any other administrative needs submitted... ...and ongoing programs unique to the... ...when you begin a career with us, you'll...
Administrative
Training
Hourly pay
Minimum wage
Full time
Work experience placement
Live in
Work at office
Local area
Remote work
Monday to Friday
Shift work
divvyDOSE
Boston, MA
1 day ago
Patient Service/Front Desk Coordinator
$15.45 - $20.15 per hour
...Patient Service/Front Desk Coordinator Boston... ...starting a new career journey? As a Patient... ...You will be provided training and tools needed to... ..., reception, or customer facing role supporting administrative duties and clerical... ...specific training programs Be offered an opportunity...
Administrative
Training
Hourly pay
Minimum wage
Full time
Work at office
Local area
Flexible hours
Weekend work
Afternoon shift
MyEyeDr.
Boston, MA
1 day ago
Patient Services Coordinator II- Endoscopy Call Center Agent- Per Diem
$17.71 - $24.94 per hour
...Administrative And Clinical Support Mass General Brigham... ...teaching, and community service, striving to provide... ...Provides assistance and training to others in these... ...comprehensive benefits, career advancement opportunities... ...and recognition programs designed to celebrate...
Administrative
Training
Hourly pay
Daily paid
Work at office
Remote work
Shift work
Mass General Brigham
Boston, MA
2 days ago
Practice Support Assistant II 2380796 | Boston, Massachusetts | Atrius Health
$18 - $32 per hour
...delivering excellent customer service and supporting... ...higher-level administrative tasks, which vary... ...onboarding and training Manage complex... ...benefit program, performance rewards... ...~1+ years of healthcare or medical office... ...when you begin a career with us, you'll...
Administrative
Training
Hourly pay
Minimum wage
Full time
Temporary work
Work experience placement
Work at office
Local area
Monday to Friday
UMR
Boston, MA
2 days ago
Accounts Specialist (hybrid)
$47.2k - $65k
...Description Human Services Research... ...with a variety of administrative and accounting functions... ...a combination of training, education, and... ...with an emphasis on customer service and the... ...Education Assistance Program ~10 Paid... ...CV through HSRI’s Career Center or copy/paste...
Administrative
Training
Full time
Contract work
Temporary work
Work at office
Local area
Home office
Work visa
Flexible hours
Human Services Research Institute
Cambridge, MA
8 days ago
Program Manager, Crisis Response and Behavior
$65k - $75k
...quality behavioral healthcare has never been... ..., and service in an increasingly... ...seeking a full-time Program Manager to provide administrative and project... ...Center webpages, training calendars, media... ...high level of customer service.... ...please visit our Career Center. Applications...
Administrative
Training
Full time
Private practice
Work at office
William James College, Inc.
Newton Center, MA
4 days ago
Customer Service Job Training Program
...year or less, intensive job training program that provides young adults with... ...and/or job placement services, and personalized coaching and... ...guidance to help you launch your career. During the internship phase... ...Security & Support - Customer Success Get the skills and...
Training
Internship
Monday to Friday
Year Up United
Cambridge, MA
20 hours ago
Clinical Research Program Manager
$78.94k - $128.93k
...teaching, and community service, striving to provide... ...and Well-being Research Program (CARE) at Brigham and... ...the day-to-day administration of program activities.... ...Maintain centralized training records for all research... ...comprehensive benefits, career advancement opportunities...
Administrative
Training
Full time
Work at office
Local area
Remote work
Shift work
Mass General Brigham
Boston, MA
a month ago
Pharmacy Tech
$21.39 - $30.05 per hour
...assurance audits, providing customer service, and maintaining pharmacy... ...records. You will assists in training staff under the supervision... ...throughout your career for training, development,... ...and in any other interaction.Administrative:Attends and participates in...
Administrative
Training
Fixed term contract
Internship
Flexible hours
BMC Software
Boston, MA
1 day ago
Mail Carrier - Rural - No Experience Required
$23.47 - $38.62 per hour
Explore a World of Career Opportunities as a... ...interacting with customers along the route. USPS offers training to prepare you for... ...routes Customer Service : Assist... ...and inquiries Administrative Tasks : Maintain... ...process. How Our Program Helps Our program...
Administrative
Training
Hourly pay
Postal Recruiters
Boston, MA
7 hours ago
Psychologist
...mental and physical healthcare are unified to... ...time to explore a career with us. As the... ...model ~ Telehealth training and support... ..., and consulting services. Our team of Board... ...resources, a full administrative staff, and consistent... ...training program and are part of an...
Administrative
Training
Full time
Part time
Internship
Private practice
Work at office
Immediate start
Relocation package
Flexible hours
LifeStance Health
Boston, MA
2 days ago
Customer Success Manager (SMB)
$10k
...Commercially Astute SMB Customer Success Manager We... ...the future of healthcare by giving every clinician... ...products have absorbed the administrative chaos of 73 million... ...reinforcement: training sessions, competency... ...defining work of your career. We take care of you...
Administrative
Training
Live in
Home office
Heidi Health
Dorchester, MA
4 days ago
Oncology Account Manager
$170.85k - $201k
...patients, the global healthcare community,... ...point of contact for customers in the assigned... ...oncology products and services. The OAM will... ...label technical and administrative - information on... ...speaker programs, lunch and learns... ...Successfully completes all training classes and...
Administrative
Training
Work at office
Remote work
Night shift
Taiho Oncology in
Boston, MA
2 hours ago
Administrator in Training (AIT)
...Job Description Administrator in Training (AIT) Job Summary: Advocate Healthcare of East Boston is seeking... ...transition into a healthcare career encouraged to apply)... ...of healthcare services, committed to delivering... ...exceptional care and customer service to our...
Administrative
Training
Advocate Healthcare of East Boston
East Boston, MA
13 days ago
Customer Service
$55k - $65k
...Experience, Americas (Customer Support) Boston,... ...education, healthcare, travel & B2B industries... ...leads, Central Service team and all... ...feedback on team training needs, regional teammates... ...regular team administrative tasks such as the... ...Global Induction Program (Meet our Execs &...
Administrative
Training
Full time
Work at office
Local area
Immediate start
Flexible hours
Venturefizz Product Management Community
Boston, MA
20 hours ago
Family Medicine Medical Assistant
...supplies for the practice. Administrative responsibilities will... ...Provide a variety of services including: assisting... ...Maintains excellent customer service and fosters an... ...of clinic and gives to Program Director. b - Assists... .... 14 - Cross-trains to assist in covering...
Administrative
Training
Work experience placement
Work at office
Immediate start
Weekend work
South Shore Health
East Boston, MA
4 hours ago
Relationship Manager
...recruiting strategies and healthcare staffing processes.... ...times. EEO Status: Administrative Support Workers... ...Time 401(k) Referral Program Pay Range: $55,000 -... ...nursing, personal care services, and family caregiving... ...opportunities for continuous training, career advancement, and...
Administrative
Training
Work at office
Shift work
Marathon Health Solutions, LLC
Boston, MA
1 day ago
Clinical Residential Program Director
...Description As a Clinical Residential Program Director for North Suffolk Community Services, you’ll be in charge of an... ...Program Director provides administrative leadership, clinical oversight,... ...staff are properly oriented and are trained in all mandatory trainings. Participate...
Administrative
Training
Temporary work
Flexible hours
North Suffolk Community Services Inc
Boston, MA
16 days ago
Customer Service
...enabled business services companies in... .... We deliver Customer Experience (CX... ...industries, including healthcare, retail,... ...meaningful careers, access continuous... ...Temporary and Administrative Professional... ...to the program and location of... ...recruitment, hiring, training, compensation,...
Administrative
Training
Full time
Temporary work
Work at office
Local area
Remote work
Work from home
MCI
Boston, MA
4 days ago
Program Director -Adult Community Clinical Services
...Description Job Description As the Program Director you will be the Administrator in Charge of the Integrated Team in the Adult Community Clinical Services Program. The Program Director... ...agreements, policy sign-offs) and training of internal Agency procedures for...
Administrative
Training
Temporary work
Flexible hours
North Suffolk Community Services Inc
Chelsea, MA
1 day ago
Patient Access Clinician
$70k - $72k
...Esperanza Outpatient Program. In addition, they will... ...clinicians for therapy services, provide support with... ...clinical services. Administrative Ensures adherence to... .... Attends all trainings and professional development... ..., Movies, etc.) ~ Career Advancement Opportunities...
Administrative
Training
Temporary work
Local area
Monday to Friday
Flexible hours
Casa Esperanza, Inc.
Boston, MA
2 days ago
Medical Assistant, Endocrinology
$22.75 per hour
...HealthcareMystic Healthcare offers... ...endocrinologist medical services in Medford and... ...clinical and administrative skills. If you... ...in onboarding training.Show patients... ...a positive customer service approach... ...benefits, career advancement opportunities... ...recognition programs designed to...
Administrative
Training
Full time
Second job
Work at office
Remote work
Monday to Friday
Shift work
2 days per week
1 day per week
IntelyCare
Medford, MA
20 hours ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Healthcare Customer Service & Administrative Careers Training Program. Be the first to apply!