Routing Coordinator

Job Description

Job Description

Who We Are:

Founded in 2020, AMERI-CANS is a fast-growing, veteran-owned enterprise built by Marine Corps veterans who know firsthand the critical importance of field sanitation. Headquartered in Manassas Park, VA the Company’s growth has expanded beyond the DMV area and now includes Indiana, South Carolina and Ohio. Our expansion is fueled by a no-nonsense focus on execution, adaptability, and relentless problem solving. We are Mission driven, and our success enables us to support fellow Veterans and Gold Star families in honoring our shared service and their sacrifice. We are constantly looking for Veterans in pursuit of their post-service ambitions and talented individuals with an unwavering desire to succeed and grow with us.

Job Overview:

AMERI-CANS is seeking a highly organized and strategic Routing Coordinator to join our high-performing operations team in Manassas Park, VA. In this essential role, you'll be the mastermind behind efficient service delivery—planning and adjusting daily driver routes to ensure on-time performance, exceptional customer service, and smart resource use. If you're tech-savvy, thrive under pressure, and love solving logistical puzzles, this role is for you.

Job Duties and Responsibilities: (Essential Job Duties) Common activities listed below: actual position responsibilities may vary.

• Develop, assign, and optimize daily driver routes using routing software and geographic knowledge.
• Monitor driver progress throughout the day and provide real-time route support and adjustments.
• Communicate route changes, delivery priorities, and job updates to drivers clearly and promptly.
• Coordinate with dispatch, customer service, and operations to meet delivery and pickup timelines.
• Analyze traffic patterns, delivery schedules, and customer needs to enhance routing efficiency.
• Proactively address and resolve routing delays or service issues.
• Maintain detailed records of routes, service times, and delivery metrics.
• Ensure compliance with DOT regulations and AMERI-CANS safety standards.
• Evaluate and recommend improvements to route performance, focusing on reducing fuel use, service times, and mileage.

Qualifications: Minimum

• High school diploma or equivalent required (Associate's or Bachelor's degree preferred).
• 1-3 years' experience in routing, dispatching, transportation coordination, or logistics.
• Proficiency with routing software (e.g., Verizon Connect, Samsara, or similar) and Microsoft Office Suite.
• Excellent communication, coordination, and customer service skills.
• Calm, solution-focused mindset when navigating urgent or unexpected issues.
• Familiarity with DOT regulations and local/regional geography is a strong plus.
• Bilingual skills are highly preferred.

Competitive Benefits

• Benefits including medical, dental, vision
• Company matched 401k
• Company paid STD & Accident supplemental
• Company paid Life AD&D Insurance
• Employee Assistance Program “EAP”
• Paid Time Off (PTO) (10 days)
• Paid Sick Time (4 days)
• Personal Days (4 days)
• 11 Paid Federal Holidays
• Unlimited growth potential as we take the business to the next level
• Professional Development
• Respect, appreciation and reciprocation for effort and resulting success

Work Schedule

• Monday through Friday
• Early morning or weekend availability may be required
• Overtime available based on operational demand

Work Location

• Onsite at Manassas Park, VA
• Occasional coordination with teams in Richmond, VA, and field-based drivers

Abilities:

To perform this job successfully, individuals must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill and/or ability required. Position requires the ability to sit or stand for long periods of time; move fingers and hands, ability to stoop, crawl, bend, twist, reach, and crouch. Perform the essential duties with minimal or no supervision.

EEOC Disclaimer:

AMERI-CANS is an Equal Opportunity Employer. We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.