Front Desk Coordinator

DESCRIPTION

Full-Time

606 Colonial Drive, Suite A, Baton Rouge, LA 70806

Job Summary

LA Health Solutions is actively hiring two Front Desk Coordinators to support our growing multi-specialty outpatient clinic in Baton Rouge. We are seeking dependable, organized, and patient-focused individuals who thrive in a fast-paced medical environment.

These openings will support either our:

• Orthopedic/Spine team , or
• Chiropractic/Physical Therapy team

The ideal candidate provides excellent customer service, communicates professionally with patients and staff, and can confidently multitask while managing a busy front desk.

Responsibilities

• Greet and check in/check out patients professionally and efficiently
• Schedule appointments and manage high-volume inbound calls
• Verify and update patient information
• Maintain accurate patient records and confidentiality
• Coordinate with providers and clinical staff across departments
• Support daily front office operations in a fast-paced clinical setting

Orthopedic/Spine Front Desk Responsibilities Include:

• Coordinating appointments across multiple providers
• Managing referrals, authorizations, and follow-up scheduling
• Assisting patients with imaging and specialty appointment coordination

Chiropractic/Physical Therapy Front Desk Responsibilities May Include:

• Managing high-volume patient flow and recurring appointments
• Building strong patient relationships and delivering excellent service
• Supporting daily therapy and chiropractic scheduling needs

Qualifications

• Previous medical front desk, receptionist, or customer service experience preferred
• Bilingual in Spanish and English is a plus
• Strong communication and multitasking skills
• Comfortable working in a fast-paced environment
• Experience with EHR/EMR systems preferred
• Professional, reliable, and team-oriented

Benefits

• Competitive pay
• Paid time off
• Health insurance options
• Supportive team environment
• Opportunity for long-term growth

REQUIREMENTS

• Previous experience in medical reception or customer service preferred, Excellent communication and multitasking skills & Familiarity with electronic health record (EHR) systems a plus

Monarch Medical Management is an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive environment for all employees.