Supervisor - Special Events and Promotions

Responsibility's * Foster an environment that embodies Bally’s Born to Entertain philosophy by creating a fun-filled, entertaining atmosphere * Enthusiastically promote Bally’s customer-centric culture of offering superior guest service and actively building long-lasting guest relations * Adhere to policies and procedures in accordance with regulatory requirements, Company initiatives, and organizational goals * Perform the duties and responsibilities associated with the Illinois Gaming Board Statewide Voluntary Self-Exclusion Program * Assists in the development and planning of programs as they relate to special events, promotions, entertainment, awareness and media. * Responsible for setting up and implementing all programs, promotions, and events. * Assists in the preparation of submissions for IGB approval to ensure the accuracy of all necessary documentation as it pertains to each event. * Assists in the creation and verification of promotional offers with casino systems. * Assists in the execution of social media and digital media content strategy and implementation. * Perform other duties as assigned Qualifications:

• Must be 21 years of age or older
• Must be able to obtain and maintain a gaming license issued by the Illinois

Gaming Board

• Must have a high school diploma or equivalent
• Must know and comply with requirements of Title 31 Bank Secrecy Act as

pertains to Credit/Player Services transactions as well as all Illinois Gaming Board regulations

• Excellent written and verbal communication skills
• High-level customer service skills are required
• Must be able to work weekends, weeknights, and holidays

Physical Requirements:

• Must be able to stand, sit, and walk for prolong periods of time (7+ hours).
• Occasionally lift and/or move up to 30 pounds.
• Read, write, speak and understand English
• Operate in mentally and physically stressful situations

Work Environment: The work environment is fast-paced and contains bright lights, loud noise, and stressful situations. Target Salary: * Target Salary Range $21.50 Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.