Program Assistant I

DESCRIPTION OF RESPONSIBILITIES

Respond to email and telephone inquiries from candidates regarding ranking, deferment, language points, veteran points, medical/security clearance and suitability questions. Maintain required statistical data. Maintain current list for travel assignment technicians. Initiate service computation dates updates. Brief Division Chief or HR Specialist on the status of daily work assignments. Assist HR Specialist with special projects as needed. Prepare and send out official offer emails to candidates. Assist with training of incoming (new) support staff. Administrative and Operational Support Provide administrative and operational support across a variety of functions as assigned Respond to inquiries and requests in a timely and professional manner Maintain confidentiality of sensitive information Reporting and Data Management Prepare reports, briefing materials, and other documents as requested Provide guidance and feedback to clientele Maintain required statistical data with accuracy Prepare and track customer service survey data Calendar and Schedule Management Maintain accurate calendars for Senior Management Coordinate with relevant Department offices to schedule appointments Make necessary arrangements for meetings, conferences, and events Ensure all participants receive timely notifications and required materials Database and Tracking Systems Develop, maintain, and disseminate accurate and up-to-date tracking mechanisms Monitor and update databases on an ongoing basis Update and maintain personnel databases Ensure data integrity and accessibility Perform other ancillary duties as needed. Communication Skills Demonstrate strong writing, editing, and analytical skills Facilitate team collaboration and coordination Communicate clearly and professionally with all levels of management Customer Service Interact effectively with management officials at all levels of the Bureau of Global Talent Management (GTM) and client bureaus Function efficiently in a fast-paced environment Deliver excellent customer service consistently Analytical Capabilities Respond promptly to a wide variety of issues Analyze interrelationships between subject areas and customer requirements Recommend viable alternatives to the corresponding HR office and/or client bureau management Independence and Adaptability Work as a self-starter with minimum supervision Adapt and respond to differing instructions and programs Manage multiple priorities simultaneously Interpersonal and Coordination Skills Demonstrate excellent interpersonal and organizational skills Liaise with program administrators and program managers to ensure program event details are coordinated Build and maintain effective working relationships Technical Proficiency Demonstrate proficiency with Microsoft Office suite, particularly Outlook, Word, and Excel Learn and utilize Department-specific systems as required

REQUIRED DEGREE/EDUCATION/CERTIFICATION

High School Diploma

REQUIRED SKILLS AND EXPERIENCE

Four (4) years experience

REQUIRED CITIZENSHIP AND CLEARANCE

Must be a U.S. Citizen Must have and be able to maintain a SECRET clearance

COMPENSATION DETAILS

$95,000 - $99,000 The compensation range or hourly rate provided is a good faith estimate at the time of posting. Final compensation will be determined based on qualifications, experience, skills, internal equity, market conditions, and applicable laws. Bering-Alaka`ina Holdings, LLC is a fast-growing government service provider. Employees enjoy competitive salaries. 401K plan with company match medical, dental, disability, and life insurance coverage tuition reimbursement paid time off and 11 paid holidays. We are an Equal Opportunity/Affirmative Action Employer of individuals with disabilities and veterans. We not illegally discriminate in employment decisions on the basis of any protected categories. If you are a person with a disability and you need an accommodation during the application process, please click here to request accommodation. We E-Verify all employees. As a part of BSNC, Bering- Alakaina Holdings gives hiring, promotion, training, and retention preference to BSNC shareholders, descendants and shareholder spouses who meet the minimum qualifications for the job. Qualified job candidates will generally be considered in the following order: BSNC shareholders, descendants, shareholder spouses, current employees, and outside candidates. The BSNC Shareholder Development department tracks and monitors the implementation of the Shareholder Hire Preference across its operations. Bering-Alaka`ina Holdings, LLC is comprised of industry-recognized government service firms designated as Alaska Native Corporation (ACN)-owned and 8(a) certified businesses and includes Ke`aki Technologies, LLC; Laulima Government Solutions, LLC; Kūpono Government Services, LLC; Kapili Services, LLC; Po`okela Solutions, LLC; Kīkaha Solutions, LLC; and Pololei Solutions, LLC. For additional information, please visit

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