Senior Account Manager - Personal Lines

At RPR Insurance , we’re looking for a high-performing Senior Personal Lines Account Manager who thrives on building relationships, solving problems, and delivering an exceptional client experience. This is more than a service role. It’s an opportunity to become a trusted advisor to a loyal client base within a fast-growing, team-first independent agency. We don’t just renew policies; we help clients Live Protected . And we do it in a culture built on collaboration, accountability, continuous growth, and winning together. If you’re driven, detail-oriented, and energized by working alongside a high-performing team that values your expertise and invests in your success, you’ll feel right at home here. If you’re ready for a role where your work matters, your voice is heard, and your career can grow — we’d love to connect. IA Channel Experience Required $75,000+ Based on Experience Responsibilities What You’ll Do You’ll serve as an advisor and advocate for a portfolio of personal lines clients, ensuring each household receives proactive, exceptional service You’ll manage renewals, coverage changes, and retention with confidence while leveraging your product knowledge to identify gaps, improve protection, and deliver peace of mind You’ll leverage the tools available to you to offer options, add additional lines, and retain our existing book of business Day-to-Day Responsibilities: Manage a book of personal lines business with attention and care Proactively review renewals and negotiate with carriers to ensure competitive coverage/pricing and present options to insureds Analyze coverage and compare/present options to insureds Build long-term client relationships through consultative conversations and responsiveness Assist clients with new policies, changes, and claims with empathy and urgency Educate clients on coverage options and risk prevention strategies Identify opportunities for cross-sell and rounding out accounts Partner with team, agency leadership, and underwriters to ensure smooth execution and high client satisfaction Remain current on carrier appetite, market trends, and technology tools Work with high-net-worth clients on their growing portfolio of assets Ask for Google Reviews and Life Insurance Qualifications What You Need 3+ years experience in an Independent Agency (IA channel) , personal lines account management Deep knowledge of carriers, coverage forms, and rating practices Active P&C License Life License preferred Proficiency in the agency's management system, AMS360, and Microsoft Office Exceptional communication, organization, attention to detail, and follow-through Ability to manage renewals and retention strategies A genuine care for people — you enjoy Championing Relationships and Getting It Done right Experience working with insureds in the State of TN About Company Who Thrives Here Our team lives by these Core Values: Be Brave Champion the Relationship Be Curious Cheerleader to All Gets it Done If you’re ready to grow with a modern independent agency that lives its values daily, we’d love to hear from you. Compensation & Benefits Hybrid or remote flexibility Career growth opportunities within a high-performing, purpose-driven agency Supportive, values-based team culture #J-18808-Ljbffr