Project Manager

Program Manager EPMO Demand Management
Location: Los Angeles CA 90032
Schedule: MondayFriday 8:00 AM5:00 PM Pacific Time
Contract: 6 months with potential extension / conversion
Pay Rate: $82$87/hour

Interview Process: 23 steps including virtual and in-person interviews

About the Opportunity
A leading academic healthcare organization is seeking an experienced Program Manager EPMO Demand Management to support the evaluation prioritization governance and delivery of enterprise technology initiatives.
This is a highly visible role that partners with executive leadership clinical stakeholders IT teams and business leaders to determine which technology investments should move forward and how they align with organizational priorities.
The Program Manager will serve as a central point of contact for new technology project requests ensuring proposed initiatives have clearly defined business needs expected benefits costs risks resource requirements and strategic alignment before they are presented for governance approval.
Key Responsibilities

• Serve as a central point of contact for new enterprise technology project requests ideas and initiatives.
• Partner with executives clinicians IT leaders and business stakeholders to understand proposed technology needs.
• Evaluate incoming requests for business value strategic alignment cost risk urgency resource requirements and organizational impact.
• Develop and review business cases ROI analyses cost estimates and supporting documentation.
• Facilitate project prioritization and scoring through established EPMO governance processes.
• Coordinate governance committee reviews resulting in project approval deferral or rejection.
• Maintain visibility into the technology demand pipeline and project lifecycle using ServiceNow.
• Translate organizational strategies into actionable programs projects objectives and deliverables.
• Lead business and technical requirements gathering and validation.
• Manage approved projects from initiation through implementation and closeout.
• Manage project scope schedules budgets risks issues dependencies and benefits.
• Maintain RAID logs and appropriately escalate significant risks and issues.
• Facilitate collaboration among executive sponsors technical teams vendors business units and clinical stakeholders.
• Support technical design build testing acceptance implementation and operational readiness activities.
• Lead change management and enterprise communication efforts associated with major initiatives.
• Prepare and present project recommendations status reports business cases and other materials to executive leadership and governance committees.
• Ensure projects remain aligned with broader enterprise objectives while being delivered on time within scope and within budget.

Required Qualifications

• 10 years of healthcare IT project/program management experience.
• Significant experience working within a hospital health system or comparable healthcare IT environment.
• Experience managing complex business-critical technology initiatives from concept through implementation and closeout.
• Experience with EPMO/PMO governance demand management portfolio management or technology intake processes.
• Demonstrated experience developing business cases and evaluating technology investments.
• Strong understanding of project financial management including budgets ROI and Capital vs. Operating expenses.
• Experience leading business process documentation and process redesign across multiple functional areas.
• Strong requirements gathering and validation experience.
• Experience managing project scope schedules budgets RAID logs dependencies and change controls.
• PMP certification preferred; extensive relevant experience may be considered in lieu of certification.

Required Experience:

IC