Mail/Area Customer Service Coordinator

Job Description

Job Description

Manager Job Description:

Work Address: Multiple locations in the Southern Los Angeles area, including Torrance, Playa Vista, and Hawthorne

Dress Code: Business Casual

COVID Requirements: None

Driving: Yes, personal vehicle

Interview Type: 1st round will be virtual and possible in-person if needed for 2nd round

 

REQUIRED SKILLS / EXPERIENCE (PLEASE REVIEW CAREFULLY):

 

Strong customer service orientation and professional demeanor — must be approachable, responsive, and solution-focused always in a client-facing environment. Experience in mailroom operations, including heavy shipping and receiving environments: High-volume shipping and receiving experience, International shipping knowledge and processing, Handling, and processing incoming and outgoing mail and packages, Experience using FedEx, UPS, and other shipping systems/applications, Comfortable working in fast-paced, physically demanding environments

 

Ability to stand, walk, and be on your feet for extended periods throughout the entire shift. Ability to lift, move, and handle boxes up to 50 pounds consistently throughout the day. Proficient with Microsoft Office Suite (365). Support multiple customer locations in the Southern Los Angeles area (Torrance, Playa Vista, Hawthorne, and surrounding areas). Services may include mail, shipping/receiving, copy center, reception, hospitality, and conference room setups. Must have strong customer service experience, be flexible with location changes and work hours (able to work 8-hour shifts starting as early as 7am and ending as late as 6pm), and be adaptable to various working environments across different customer verticals (Legal, Healthcare, Insurance, Education, etc.). Candidate must be proactive and able to absorb training effectively. Duties vary by site, and the temp must be able to work independently or with team members. There will be extensive standing, sitting, and walking depending on location; must be able to lift up to 50 lbs unassisted. Parking availability varies by site; some locations do not validate parking. Daily costs may vary depending on location. Possible conversion after meeting required hours.

Company Description

Software Galaxy Systems, LLC (SGS) is an award-winning Contingent Workforce Services firm providing a broad range of integrated suite of services through a global delivery platform. SGS brings innovative talent management strategies to empower its clients to stay focused on growth of their core competencies. SGS has developed a comprehensive process-oriented methodology to manage high-volume contingent labor, payroll services and SOW’s for today’s competitive landscape.

SGS is proud of the partnerships it has built with its clients, MSP’s, and employees which has allowed it to deliver unparalleled service to its wide-ranging customer base. SGS is a certified minority owned enterprise that provides innovative yet practical solutions, from concept through execution. We combine technology with strategy and aim to deliver results today that endure tomorrow. SGS’ client centric approach delivers unparalleled value with vastly responsive, streamlined and highly process oriented workforce solutions.

SGS has been awarded and acknowledged by leading MSP’s (i.e., KellyOCG, TAPFIN, Guidant Global, etc.) for its exemplary performance in the contingent workforce space.

Company Description

Software Galaxy Systems, LLC (SGS) is an award-winning Contingent Workforce Services firm providing a broad range of integrated suite of services through a global delivery platform. SGS brings innovative talent management strategies to empower its clients to stay focused on growth of their core competencies. SGS has developed a comprehensive process-oriented methodology to manage high-volume contingent labor, payroll services and SOW’s for today’s competitive landscape.\r\n\r\nSGS is proud of the partnerships it has built with its clients, MSP’s, and employees which has allowed it to deliver unparalleled service to its wide-ranging customer base. SGS is a certified minority owned enterprise that provides innovative yet practical solutions, from concept through execution. We combine technology with strategy and aim to deliver results today that endure tomorrow. SGS’ client centric approach delivers unparalleled value with vastly responsive, streamlined and highly process oriented workforce solutions.\r\n\r\nSGS has been awarded and acknowledged by leading MSP’s (i.e., KellyOCG, TAPFIN, Guidant Global, etc.) for its exemplary performance in the contingent workforce space.