Sr. IT Analyst

Company Description

With more than 100 years of experience, Sika is a worldwide innovation and sustainability leader in the development and production of systems and products for commercial and residential construction, as well as the transportation, marine, automotive, and renewable energy manufacturing industries.

Sika has subsidiaries in 102 countries around the world and, in over 400 factories, produces innovative technologies for customers worldwide. In doing so, it plays a crucial role in the transformation of the construction and transportation sector toward greater environmental compatibility. With more than 34,000 employees, the company generated sales of CHF 11.76 billion in 2024.

Job Description

The Sr. IT Analyst supports Microsoft 365, Intune, Azure, Power Platform, and related workplace technology services. This role provides advanced technical support, develops automation solutions, improves digital processes, and helps drive user adoption of Microsoft 365, Power Platform, and Copilot tools.

Key Responsibilities

Automation & Adoption

• Design and support automation solutions using Power Apps, Power Automate, and Power BI.
• Partner with business and IT teams to identify process improvements and deliver scalable technology solutions.
• Support Microsoft 365, Power Platform, and Copilot adoption through training, documentation, and user enablement.

Digital Workplace Support & Administration

• Administer and support Microsoft 365, Intune, Azure, SharePoint, Teams, OneDrive, Exchange, mobile devices, and related platforms.
• Troubleshoot complex user and system issues, document solutions, and maintain support procedures and knowledge articles.
• Support security and compliance standards for access, devices, applications, and workplace technology services.

Cross-Functional & Innovation Support

• Collaborate with users, IT teams, and business stakeholders to improve service delivery and support solution rollouts.
• Support the Americas IT Catalog and related AI-enabled initiatives.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or related field preferred, or equivalent experience.
• 5-7 years of related IT support, digital workplace, automation, or systems administration experience.
• Experience with Microsoft Power Platform, Microsoft 365, Intune, Azure, Teams, SharePoint, OneDrive, Exchange, and mobile device management.
• Strong troubleshooting, documentation, process improvement, communication, and customer service skills.
• Ability to gather requirements, translate business needs into technical solutions, and manage competing priorities.
• ITIL and ServiceNow experience preferred; occasional travel may be required.
• Occasional travel to other company locations

Additional Information

• 401k with Generous Company Match
• Bonuses
• Medical, Dental, and Vision Benefits
• Paid Parental Leave
• Life Insurance
• Disability Insurance
• Paid time off, paid holidays
• Floating holidays + Paid Volunteer Time
• Wellness/Fitness Reimbursements
• Education Assistance
• Professional Development Opportunities
• Employee Referral Program & More!

Sika fosters a culture of entrepreneurship, empowering each individual to make decisions, learn from experiences, and shape their own career path. The safety and well-being of employees are top priorities at Sika, with a strong commitment to open communication and maintaining a safe workplace. In addition, Sika actively contributes to the community and promotes sustainability by giving back, minimizing environmental impact, and embracing social responsibility.

Sika Corporation is committed to a work environment that supports, inspires, and respects all individuals that apply. As an equal opportunity employer Sika will consider all qualified applicants without discrimination on the basis of race, color, religion, sex, pregnancy, sexual orientation, gender identity, age, disability, national or ethnic origin, or other protected characteristics.

We offer competitive salaries, aligned with local market benchmarks and the specific scope and responsibilities of each role. Compensation is determined based skills relevant to the position, education and/or training. We are committed to fair and equitable pay practices in accordance with applicable laws and regulations.