Correctional Healthcare Program Manager

Correctional Healthcare Program/Contract Manager

The Correctional Healthcare Program/Contract Manager will provide administrative and operational oversight for the medical, mental health, dental, and ancillary healthcare services provided at the Doa Ana County Detention Center (DACDC). The position will serve as a primary liaison with DACDC leadership and ensure contract requirements, staffing, quality assurance, reporting, compliance, and performance requirements are consistently achieved. The position must be able to reside full-time in New Mexico and maintain close proximity to the DACDC facility to support effective administrative and quality assurance oversight.

Key Responsibilities

• Oversee day-to-day contract performance and operational compliance.
• Serve as a primary point of contact between the Contractor and DACDC.
• Coordinate implementation, transition, staffing, and service delivery.
• Monitor staffing levels, vacancies, credentialing, and personnel compliance.
• Coordinate with the Health Services Administrator, Medical Director, Director of Nursing, and behavioral health leadership.
• Monitor contract performance measures, corrective actions, and quality improvement activities.
• Prepare and review required reports for DACDC.
• Coordinate audits, inspections, accreditation activities, and corrective action plans.
• Support NCCHC, ACA, PREA, New Mexico, County, and applicable federal compliance requirements.
• Coordinate with the New Mexico Department of Health and other community partners.
• Monitor subcontractor performance and ensure subcontractors meet contractual requirements.
• Support grievance management, incident reporting, and risk management.
• Assist with emergency preparedness and continuity-of-operations activities.
• Ensure timely communication and resolution of operational issues.

Required Qualifications

• Bachelor's degree in healthcare administration, business, public administration, or related field preferred.
• Minimum 5 years of healthcare operations, correctional healthcare, healthcare contract management, or comparable experience.
• Experience managing healthcare services in a secure, correctional, detention, or institutional environment preferred.
• Demonstrated experience with staffing, quality assurance, compliance, and contract performance.
• Strong communication, leadership, documentation, and problem-solving skills.
• Ability to work effectively with correctional/security personnel and clinical professionals.
• Ability to obtain required facility clearance and successfully complete required background screening.

Preferred Qualifications

• Correctional healthcare management experience.
• Experience with NCCHC and/or ACA standards.
• Experience with PREA compliance.
• Experience managing government healthcare contracts.
• Experience with electronic health records and healthcare reporting systems.
• Experience coordinating federal detainee healthcare requirements.

Location - Doa Ana County Detention Center, Las Cruces, NM

Work Setting - Correctional/Detention Healthcare

Employment Type - Full-time

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.