Credit Resolution Specialist

Role Description

• Receive and review all insurance and patient refund requests, prepare refund and document the account appropriately.
• Bill claims as necessary.
• Process all refund checks once received back from accounting by adjusting and documenting the account.
• Mail out checks or credit card receipts to patients and insurance companies.
• Transfer payments by completing a conveyance.
• Complete the daily balancing for all clinics and Corporate. Review the “POP” Patient Overpayment Report and apply all payments as requested.

Qualifications

• High School Diploma or GED required.
• An accounting background is preferred.
• A strong insurance billing background in a healthcare provider business office is strongly preferred.
• Ability to review accounts for proper posting of payments.
• Ability to figure discounts accurately and adjust accounts appropriately.
• Experience in calling insurance companies regarding refund requests with the ability to dispute any incorrect refund request.
• Ability to speak to patients in a professional and caring manner.
• Must be detailed oriented and be able to do multiple tasks.
• Please be sure to fully complete the application sections. (a resume is strongly preferred but does not substitute for the application information)

Requirements

• Background, drug, and nicotine screens are required.
• All offers of employment are contingent upon clear results of a thorough background screening.
• FCS requires all new hires to receive various vaccinations, including the influenza vaccine, barring an approved exemption.
• FCS is a drug-free workplace, and all new hires will be subject to drug/nicotine testing.
• Medical Marijuana cards are not recognized.

EEOC

• FCS is committed to helping individuals with disabilities to participate in the workforce and ensure equal opportunity to compete for jobs.
• If you require an accommodation to submit a resume for positions at FCS, please email FCS Recruitment (View email address on remotive.com) for further assistance.
• This email address is intended to request an accommodation as part of the application process. Any other correspondence will not receive a response.
• FCS is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.