Operations Coordinator

Operations Coordinator We're looking for a highly organized, proactive Operations Coordinator to serve as the administrative backbone of our Operations leadership team. Reporting directly to the COO, you'll support a team of senior leaders keeping calendars, meetings, events, and systems running seamlessly so leadership can stay focused on the big picture. What You'll Do Provide comprehensive executive support to the COO and Operations VPs managing calendars, travel, expenses, and correspondence Own end-to-end meeting coordination, including agenda prep, note-taking, and action item tracking Plan and execute large-scale events such as the bi-annual SPARK conference, Franchise Convention, and Discovery Days Coordinate franchise recruitment activities, FAC meetings, and franchisee communications Administer the Aim High associate recognition program and other field acknowledgment initiatives Maintain key operational data systems, directories, P-Card activity, and invoice coding What We're Looking For Associate's or bachelor's degree in Business Administration preferred (HS diploma required) 35 years of administrative or executive assistant experience, ideally supporting multiple senior leaders Proven experience planning large meetings or conferences (50+ attendees) Strong proficiency in Microsoft Office Suite; familiarity with RAMP, Navan, Symbeo, or similar platforms a plus Excellent written and verbal communication skills with a high degree of discretion Multi-unit retail, restaurant, or franchise environment experience preferred Travel estimated at 1015% for event execution. Extended hours required during peak periods.