Clerical Assistant (000299)

Clerical Work

Clerical work, including filing, data entry, reception work, schedule meetings, typing and preparing correspondence, indexing, operating office equipment (fax, computer, photocopier), and other clerical functions. 50 keystrokes per minute, Microsoft Office knowledge intermediate level. Interpersonal skills, both verbal and written. Excellent customer service skills. Performs data entry and general clerical duties. Maintains professional demeanor. Liaisons with nurses, physicians and staff. Ability to interact with patients all day.

This is the pay range that RightSourcing (a part of Magnit) reasonably expects to pay someone for this position, however, as a supplier your expected pay range may vary and/or include certain benefits like: Medical, Dental, Vision, 401K [include any compulsory benefits such as commissions, incentive bonuses, etc. if applicable]. Pay range: $15.00 hrly - $21.00 hrly.

Purpose of Position

Responsible for all Front Desk operations, including scheduling, check in/out, co-pay collections, registrations, My-Chart enrollments, Bio-metric enrollments, meeting and greeting patients. Monitors the environment of the practice ensuring patient and staff safety. Collaborates with clinical staff to ensure patients receive the best possible care. Participate in meetings and huddles when necessary. Monitors and facilitate the proper usage of Patients' Kiosks for virtual visits. Interacts and communicates with patients with Behavioral Health needs. Practices contingency plans are initiated during emergencies such as IT and power outages. Monitors compliance as per OMH, JC, and CMS standards. Provides HIPPA compliant patient appointment information with agencies and other sites as required. Monitors equipment and clinic environment - may submit work orders as needed. Assist with Performance Improvement & Quality Assurance reports and data collection. Calls patients to remind of upcoming appointments. Monitors show rates closely and shares with providers. Requisitions in-house supplies. Assists in other units within Behavioral Health as needed. Performs other related duties as assigned.

Skills

- Two years experience; Spanish bilingual

Education

High School Diploma/ GED; Prior medical office experience and knowledge of medical terminology preferred. High School Diploma Required

EEO: "Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans."