Arena Office Assistant

Arena Office Assistant

Job No: 503595

Work Type: Staff Full Time (1500 hours or greater)

Location: Dayton, OH

Category: University Staff

Department: UD Arena - 500200

Pay Grade: 7 - Non Exempt

Advertised: May 29, 2026

Applications close: June 12, 2026


Position Summary:
Join the team behind the action! The Arena Office Assistant is a position that has the following functions: Assisting the ticket office with basic ticket support (printing tickets, customer payments, mobile device help, etc.), Lounge Coordinator (responsible for lounge rentals, which includes showing space to potential clients, preparing contracts and invoicing), Receptionist (answering phones for the ticket office, greeting guests, and coordinating radio calls), and settling concessions operations (reconcile concession transactions after events).

This is a 9 month position (August - April).


Minimum Qualifications:
- High school diploma
- 2 years successful experience as a receptionist/secretary demonstrating composure and professionalism in difficult situations within a fast paced, high stressed, and challenging environment
- Strong verbal and written communication skills.
- Able to prioritize in stressful situations.
- Expertise in computer software: word processing and spreadsheet programs, operate general office machinery and possess a willingness to learn software and hardware operations in areas of inexperience
- Ability to work nights and weekends as needed

Preferred Qualifications:
While not everyone may possess all of the preferred qualifications, the ideal candidate will bring many of the following:

- College degree or successful completion of some college/post secondary coursework in business related programs
- Knowledge of administrative processes and procedures at the University of Dayton
- Work experience in a fast paced, energetic environment along side professional, non professional staff
- Basic ticketing background or knowledge
- Experience with Point of Sale software

Special Instructions to Applicants:
To apply please submit a cover letter addressing each minimum qualification and any applicable preferred qualifications that you meet.

Applicants must be currently authorized to work in the United States on a full-time basis. The University does not provide work visa sponsorship for this position.

Closing Statement:

Informed by its Catholic and Marianist mission, the University is committed to the dignity of every human being. Informed by this commitment, we seek to increase diversity in all of its forms, achieve fair outcomes, and model inclusion across our campus community. The University is committed to policies of affirmative action designed to increase the employment opportunities of individuals with disabilities and protected veterans in compliance with the Rehabilitation Act of 1973 and Vietnam Era Veterans' Readjustment Assistance Act of 1973.

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