Technical Program Manager - manufacturing

Job Title: Technical Program Manager - manufacturing
Location: Redmond WA
Onsite/ Remote: Day 1 Onsite at customer location

Job description:
The candidate is responsible for managing sustaining activities in the Sustaining Product Engineering Organization.
Support sites include factories and repair centers that build and repair Microsoft Surface

This role includes a mix of hands-on project management, engineering problem solving, and business case analysis to support quality and cost driven improvements.
The individual will interface across international manufacturing, repair centers, and internal departments; Managing a flexible work schedule is a must.

As a Sustaining PM , you are responsible to drive continuous improvements through the product lifetime.
You will work directly with the product development teams and supply chain organization.
Collaboration, engineering, analytical, and problem resolution are critical to individual and program success.

The ideal candidate will effectively present to management, develop tools to facilitate communication, have manufacturing experience and drive the team to deliver a high quality, high yielding hardware product at the right cost.
Strong program management skills, excellent written and oral communication, handling multiple work streams, and a history of influencing products are attributes of the right individual.

Responsibilities
• Program manage sustaining component, test, process and design qualifications from identify to implementation
• Develop comprehensive issue assessment and mitigation strategies when problems arise
• Analysis of performance metrics for manufacturing
• ROI analysis to determine the feasibility of projects
• Document development to instruct the manufacturing and repair sites how to perform key and critical processes
• Familiarity with BOM update and change review processes
• Work with global teams and assist in the compilation of status updates
• Coordination of meetings with technical staff at manufacturing and repair sites and maintain action item logs resulting from the meetings and the follow up of those action items
• Assist in managing worldwide engineering and quality initiatives and projects.
• Track and report out project status

Qualifications
• 5-8 years' experience with program management
• BS degree in an engineering discipline (Electrical, Mechanical, or Industrial desired)
• Understanding of FI/FA (Fault Isolation / Failure Analysis) methodology
• Experience and/or understanding of a manufacturing environment is a plus
• Familiarity with proprietary MS Business applications (Team Foundation Server) and any ERP system
• Strong working knowledge of MS Office Suite (Outlook, Word, Excel, PowerPoint, Project and Visio).
• Effective program coordination skills and the ability to implement and monitor basic projects and plans.
• Excellent communication skills with the ability to express technical concepts in verbal and written forms.
• Experience working in high ambiguity situations
• Enthusiastic, motivated, and self driven

Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.