Front Desk Supervisor - Guest Experience Leader
The Crescent Hotels Group
The Bethesdan Hotel, Tapestry Collection by Hilton in Bethesda is seeking a full-time Supervisor Front Desk Agent to oversee daily front desk operations, maximize guest satisfaction, and support revenue goals. You must be able to work any shift, including weekends and holidays. Responsibilities include interviewing, hiring, training, evaluating performance, resolving guest issues, ensuring SOP adherence, supervising Guest Service Agents, and maintaining professional conduct under pressure to #J-18808-Ljbffr
Vacancy posted 3 days ago
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