Payroll Director
Health Support Center Inc
Schedule: Full-time, Days
Job Location Type: Hybrid (Minimum: Monday-Wednesday in office)
Your experience matters
At Lifepoint Health, we are committed to empowering and supporting a diverse and determined workforce who can drive quality, scalability, and significant impact across our hospitals and communities. As a member of the Lifepoint Business Services (LBS) team, you'll support those that are in our facilities who are interfacing and providing care to our patients and community members to positively impact our mission of making communities healthier ®.
More about our team
The LBS Payroll team operates at the center of a rapidly evolving, enterprise-wide function supporting a growing healthcare organization. With a recent transition to Oracle and several high-impact initiatives underway, this team plays a critical role in driving transformation, improving processes, and shaping the future of payroll operations. You'll join a collaborative leadership group with strong executive visibility and the opportunity to make a meaningful, lasting impact.
How you'll contribute
A Payroll Directorwho excels in this role:
- Lead enterprise-wide payroll operations, ensuring accurate and timely processing across multiple payroll cycles (including outsourced/managed service components)
- Oversee day-to-day payroll processing, including SLA adherence, issue resolution, and ticket management workflows
- Drive optimization and continuous improvement of payroll processes following recent Oracle system implementation
- Partner cross-functionally with Finance, People Services, and external vendors to support payroll-related initiatives and process alignment
- Lead key payroll transformation initiatives, including transitioning select processes (e.g., year-end/W-2 activities) from outsourced to in-house
- Ensure compliance with federal, state, and local payroll regulations, as well as internal policies and audit requirements
- Support and influence payroll-related policy development, governance, and enterprise-wide standardization efforts
- Provide leadership and direction to payroll management staff, including coaching, performance management, and team development
- Collaborate on enterprise initiatives such as provider pay process improvements and system enhancements
- Monitor payroll operations performance, identify gaps, and implement solutions to improve efficiency, accuracy, and scalability
- Serve as a key liaison between internal stakeholders and external payroll service providers
What we're looking for
Applicants should have a bachelor's degree, required ; preferably in a business, accounting, finance, or related field. Additional qualifications include:
Required:
- 9+ years of progressive payroll experience in a complex, multi-state environment
- 5+ years of leadership experience, including managing managers or large teams
- Deep knowledge of payroll regulations, compliance, and multi-state payroll practices
- Experience leading or supporting payroll system implementations, integrations, or transformations
- Strong operational leadership skills with the ability to manage both day-to-day execution and process improvement initiatives
- Proven ability to work cross-functionally and influence stakeholders across Finance, HR, and operations
- Excellent communication skills with the ability to present complex information to leadership
Preferred:
Experience with Oracle payroll systems or similar enterprise platforms
- Background in healthcare or similarly complex, regulated environments (not required)
- Certified Payroll Professional (CPP) designation
- Experience bringing outsourced payroll functions in-house or optimizing shared services models
Why join us
We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers:
- Comprehensive Benefits: Multiple levels of medical, dental and vision coverage for full-time and part-time employees.
- Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
- Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
- Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
- Professional Development: Ongoing learning and career advancement opportunities.
EEOC Statement
Lifepoint Health is an Equal Opportunity Employer. Lifepoint Health is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.
Employment Sponsorship Statement
You must be authorized to work in the United States without employer sponsorship.
Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.
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