Senior Payroll Manager

Join to apply for the Senior Payroll Manager role at Loews Hotels & Co . Loews Hotels & Co is a leading owner and operator of luxury hotels with a portfolio of 26 hotels and resorts in the United States. Located in major city centers and resort destinations from coast to coast, the Loews portfolio features unique properties that focus on a locally inspired guest experience. What We Are : Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here; you’ll be valued for who you are and the goals you have. Roles across the organization offer opportunities to grow and make a meaningful impact. Loews is committed to creating a team member experience where you belong regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. What We Offer Competitive health & wellness benefits, 401(k) & company match Paid Sick Days, Vacation, and Holidays, Paid Bereavement Pet Insurance and Paid Pet Bereavement Training & Development opportunities, career growth Tuition Reimbursement Team Member Hotel Rates, other discounts, perks and more This role has a hybrid work schedule based in Franklin, TN. What We’re Looking For The Senior Payroll Manager is responsible for overseeing all aspects of payroll and tax processing, ensuring compliance, accuracy, timeliness, and adherence to regulatory requirements. This role partners cross-functionally with teams across Accounting, Legal, Corporate Tax, Benefits, Talent, IT, and Operations to drive seamless payroll execution. Collaborating closely with local hotel HR and Finance teams, the Senior Payroll Manager will collect, validate, and process payroll data, while ensuring proper reconciliation of payroll funding, general ledger reporting, union and benefits contributions, and tax filings. Expertise in Workday Payroll is essential, with a focus on optimizing system capabilities and identifying opportunities for automation and efficiency. This position plays a key role in identifying and addressing compliance gaps, in partnership with the Director of Payroll Services. The Senior Payroll Manager will develop and report key performance metrics to senior leadership and drive continuous improvement initiatives to elevate service levels. Reporting to the Director of Payroll Services, this role leads the Payroll Manager and supports the broader payroll processing team. Your Experience Includes Bachelor's degree in Accounting, Finance, or related field Certified Payroll Professional (CPP) preferred 8-10 years of experience in full cycle, multi-state and multi-FEIN payroll processing Minimum of 5 years managing, coaching, and developing diverse team members Experience in federal, state, and local tax filings with expertise in resolving complex tax issues Experience with payroll accounting and its impact on financial systems Proven ability to lead cross-functional projects Proficient in Workday, UKG, Oracle or similar payroll systems Experience with ADP Smart Compliance Intermediate proficiency in Microsoft Excel, Word, Outlook, and PowerPoint Strong understanding of 401(k) processes, Section 125 Cafeteria Plans, and deferred compensation plans Knowledge of wage withholding orders, garnishments, and levies Ability to analyze and resolve complex payroll issues and calculations Self-starter with a strong sense of accountability Ability to optimize processes and drive operational efficiency Delivers outstanding customer service and builds strong work relationships Excellent communication skills and ability to work under pressure Organized, adaptable, and deadline-driven, with the ability to maintain composure and make decisions in stressful situations Who You Are A consummate payroll professional who values confidentiality and demonstrates exceptional attention to detail A natural relationship builder with a thoughtful and effective approach to developing strong professional connections Comfortable with taking the initiative in a variety of settings, bringing flexibility and confidence to dynamic situations A master collaborator who thrives in exciting, fast-paced, and ever-evolving environments Veterans and military spouses encouraged to apply What You’ll Do Oversee and support the Payroll Manager in executing end-to-end payroll processing for weekly, biweekly, and off-cycle payrolls for union and non-union Team Members Ensure accurate processing of manual checks, stale-dated checks, voids, returned direct deposits, garnishments, taxable fringe benefits, and relocation expenses Execute quarter-end and year-end processes, including related tax reconciliations and reporting Partner with external payroll service provider to ensure timely and accurate filing of Federal, State, and Local payroll tax returns, including year-end reporting and W-2 forms Coordinate and maintain continuous data synchronization and integrity across systems by identifying and resolving inconsistencies in job codes, employment status, and other pay data Serve as a subject matter expert on payroll and time and attendance systems supporting improvements and implementing procedural changes Foster a culture of accountability, customer service, and continuous improvement through effective goal setting, coaching, and performance evaluations Ensure SOX compliance and maintain internal controls by updating procedures, MET Forms, and department policies Manage internal and external payroll and payroll tax audits, ensuring timely resolution of issues and delivery of audit materials Stay current on legislative and regulatory payroll tax changes and industry best practices to ensure compliance Collaborate with the Director of Payroll Services in planning and implementing payroll-related initiatives across multiple locations Partner with internal business partners across Accounting, Legal, Corporate Tax, Benefits, Talent, IT, and Operations to deliver a first-in-class payroll experience Manage relationships and deliverables with external service providers to ensure quality Act as the primary delegate for the Director of Payroll Services during absences, performing core duties and providing leadership continuity Who You’ll Supervise Payroll Manager (direct) Payroll Processors (indirect) Sr Payroll Processor (indirect) Reports to Director of Payroll Services Seniority level Mid-Senior level Employment type Full-time Job function Management and Administrative Industries Hospitality Loews values referrals and inclusivity; additional job postings and benefits may be listed for context. #J-18808-Ljbffr