Analyst II

At Duly Health and Care, you are supported to do your best work and make a meaningful impact every day. You will be part of a collaborative, physician-led team that works as one and puts patients at the center of everything we do. With a connected network of providers, care teams, and services across primary and specialty care, surgery centers, imaging, lab, and therapy, you are part of a system designed to deliver high-quality, coordinated care. Together, we create an environment where you can grow, contribute, and help improve the experience and outcomes for every patient we serve. Benefits Comprehensive medical, dental, and vision benefits that include healthcare navigation assistance. Access to a mental health benefit at no cost. Employer provided life and disability insurance. $5,250 Tuition Reimbursement per year. Immediate 401(k) match. 40 hours paid volunteer time off. A culture committed to community engagement and social impact. Up to 12 weeks parental leave at 100% pay and a financial benefit for adoption and surrogacy for non-physician team members once eligibility requirements are met. Key Responsibilities Provide day-to-day support for clinical applications, maximizing system effectiveness and uptime. Manage system upgrades, hardware/software lifecycle planning, and cloud migrations. Collaborate with clinical and IT teams to refine workflows and bridge solution gaps. Assist with EMR integration and interface coordination to ensure seamless patient care delivery. Conduct end-user training and serve as liaison between clinical teams and IT. Track project status, report on milestones, and maintain technical documentation. Support Active Directory and basic network configurations related to system access. Document system design, configuration, maintenance, and issues. Develop and maintain system security policies. Maintain data integrity, consistency, and patient privacy. Document and adhere to system change management policies and procedures. Document system acceptance testing procedures and results for new systems/applications and upgrades. Communicate system changes and upgrades to end users. Document end user feedback for system modifications and improvements. Experience & Education Bachelor's degree or 7 years experience. Minimum of 3 years of work experience in an IT application development role. Software development experience with Microsoft tools (e.g., .Net Framework (2.0, 3.0, 3.5), C#, ASP.Net, TFS & SQL Server). Experience with SQL Server, SSIS, IIS, SharePoint Server and/or BizTalk not required but beneficial. Experience with process improvements. Healthcare experience a plus. Compensation The compensation for this role includes a base pay range of $67,000- $101,000, with the actual pay determined by factors such as skills, experience, education, certifications, geographic location, and internal equity. Additional compensation may be available through shift differentials, bonuses, and other incentives. Base pay is only a portion of the total rewards package. #J-18808-Ljbffr