Shipping & Receiving Clerk

Job Description Overview In the role of Shipping/Receiving Representative, you will be responsible for a variety of shipping and receiving tasks. Providing excellent customer service to our customers, third-party vendor drivers, and supporting inter-departments by providing status or assistance with shipping and receiving related matters. This role also provides administrative support to the department manager. Responsible for verifying and coordinating the accuracy of incoming & outgoing shipments. Contact carrier representatives to make arrangements or to issue instructions for shipping and delivery of materials. Performs data entry, prepares shipping orders, and schedules loads. Researches, compiles, validates, and reports information from multiple sources i.e., bills of lading, orders, or other records. Confer or correspond with establishment representatives to rectify problems, such as damages or shortages. Provides general clerical office functions and support to the department Manager. Assist our third-party drivers with shipping or receiving inquiries. Assist customers with shipping and receiving change requests. This position requires occasional walk-throughs in our warehouse/shipping department for follow-up on customer service orders, inventory, order status, operate lift truck i.e. sit-down and propane changes, etc. Assist with training of new forklift drivers. Assist with loading and onloading trucks when need or asked by the direct supervisor. Act as liaison between customers, carriers, and internal departments by notifying the appropriate departments of change requests or any other matter that requires notification. Arrange or coordinate the delivery of materials received by notifying the appropriate department personnel. Comply with all quality, safety, work rules, and regulations. Assist with various projects as needed. Perform all other duties as assigned. Job Title: Shipping & Receiving Clerk FLSA: Non-Exempt Employment Type: Full Location: Garland, TX Reports to: Plant Manager Essential Responsibilities Responsible for verifying and coordinating the accuracy of incoming & outgoing shipments. Contact carrier representatives to make arrangements or to issue instructions for shipping and delivery of materials. Performs data entry, prepares shipping orders, and schedules loads. Researches, compiles, validates, and reports information from multiple sources i.e., bills of lading, orders, or other records. Confer or correspond with establishment representatives to rectify problems, such as damages or shortages. Provides general clerical office functions and support to the department Manager. Assist our third-party drivers with shipping or receiving inquiries. Assist customers with shipping and receiving change requests. This position requires occasional walk-throughs in our warehouse/shipping department for follow-up on customer service orders, inventory, order status, operate lift truck i.e. sit-down and propane changes, etc. Assist with training of new forklift drivers. Assist with loading and onloading trucks when need or asked by the direct supervisor. Act as liaison between customers, carriers, and internal departments by notifying the appropriate departments of change requests or any other matter that requires notification. Arrange or coordinate the delivery of materials received by notifying the appropriate department personnel. Comply with all quality, safety, work rules, and regulations. Assist with various projects as needed. Perform all other duties as assigned. Education And/or Experience A High School diploma or equivalent is required. 2+ years of administrative experience or similar role. Other Skills And Abilities Excellent written, verbal, and listening skills. Adapt to new processes, products, and technologies as required. Learn and understand our products and technology at a level sufficiently high enough to efficiently identify and route requests for assistance to the proper division department or individual. Ability to work within a fast-paced, deadline-driven, multi-discipline environment. Ability to manage multiple tasks, set priorities, identifies and addresses problems, and meets deadlines. Identify and resolve problems in a timely manner, gathers and analyze information skillfully, and maintain confidentiality. Ability to work effectively with a team in a wide array of plant personnel ranging from hourly employees to senior management. Self-motivated with the ability to work independently in a fast-paced environment with changing priorities. High level of attention to detail, and process driven in order to balance timeliness and quality of service. Metrics for quality and efficiency will be developed and maintained. Computer skills: Basic knowledge and experience in computer office programs of Word, Excel, and Outlook are requirements for this job. Basic math skills. Must be able to communicate, read and write proficiently in English. Must be committed to the success of the entire organization. Physical Requirements Requirements include, but are not limited to: Works in an office environment that is located inside the Warehouse. Requires sitting, standing, walking, and operating a computer keyboard, telephone, and other office equipment for extended periods of time. Must be able to perform repetitive motions such as typing, reaching, and grasping. Work environment is in a warehouse and temperatures inside vary between hot or cold based on the outside conditions. Must be able to carry up to but not limited to 25lbs. This is a fast-paced environment with constantly changing priorities We are an Equal Opportunity/ ... do not discriminate against applicants due to veteran status, disability, race, gender, gender identity, sexual orientation or other protected characteristics. #J-18808-Ljbffr VPET USA LLC