CSS3: Senior Leader & Mentor — Customer Service
Washington State Department of Labor & Industries
Washington State Department of Labor & Industries is seeking a Customer Service Specialist 3 (CSS3) to lead, mentor, and resolve complex customer inquiries. The role focuses on de-escalation, policy guidance, and ensuring accurate, timely service across multiple offices. The CSS3 will coach junior specialists, handle challenging cases, and support the Office Manager when needed. A strong emphasis on problem-solving and customer advocacy drives this role in a dynamic state agency. #J-18808-Ljbffr Washington State Department of Labor & Industries
Vacancy posted 2 days ago
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