Legal Billing Clerk

Legal Billing Clerk

SSL Law Firm LLP, a reputable real estate law firm with offices in San Francisco and San Rafael is seeking an experienced Legal Billing Clerk with a positive attitude and a commitment to delivering high-quality work in a fast-paced environment to join our dynamic team.

The Legal Billing Clerk is responsible for managing all aspects of client billing for assigned attorneys, matters, and tasks ensuring accuracy, timeliness, and compliance with firm and client guidelines. This role requires knowledge of the legal billing processes, e-billing platforms, and complex rate structures. The ideal candidate will partner closely with attorneys, assistants, and clients to deliver exceptional billing services while maintaining the integrity of the firm's financial systems.

Key Responsibilities:

• Manage monthly billing cycles for assigned clients, tasks, and matters, ensuring all invoices are accurate and compliant with client billing guidelines.
• Review and edit pre-bills based on attorney feedback and client-specific requirements (including task codes, block billing, and alternative fee arrangements).
• Review matter set up to confirm alignment with client rate agreements and outside counsel guidelines.
• Maintain detailed billing instructions and ensure accuracy of client and matter set up in the billing system.
• Submit invoices through e-billing platforms such as Billing Point, Collaborati, CounselGO, Legal Tracker, PaymodeX, and Vendor Caf, and monitor successful acceptance; promptly resolve rejections and appeals as needed.
• Track and report on billing reductions, write-offs, and carry-forwards; escalate significant issues when necessary.
• Partner with Accounting team and attorneys to resolve billing discrepancies and client inquiries.
• Monitor budgets and assist in forecasting potential overages or deficits.
• Develop and maintain billing schedules, reports, and analyses for internal and client use.
• Assist with special billing projects, process improvement initiatives, and training as needed.

Key Qualifications:

• Associate or bachelor's degree preferred (Accounting, Finance, Business, or related field preferred).
• Minimum of 2 years of legal billing experience
• Proficiency in ProLaw preferred or (Aderant, Elite or 3E also considered).
• Strong e-billing background required that includes hands-on experience with multiple e-billing vendor sites.
• Strong understanding of outside counsel guidelines, complex rate structures, and alternative billing arrangements.
• High attention to detail, accuracy, and organizational skills.
• Excellent verbal and written communication skills; ability to interact professionally with partners, clients, and staff.
• Proactive and service-oriented mindset with the ability to manage multiple priorities.
• Strong analytical and mathematical aptitude.
• Proficiency in Microsoft Word, Excel, Outlook, and PDF software.

What We Offer:

• Competitive salary commensurate with experience
• Comprehensive benefits package for full-time employees, including health, dental, and vision insurance, a 401(k) with profit sharing, generous paid time off, and holidays
• A collaborative, supportive and professional environment with opportunities for growth and long-term advancement
• Hybrid work schedule

SSL Law Firm LLP provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.