Call Center Shift Manager
Pizza Hut
Overview Our Call Center Shift Managers supervise a Team of Call Center Representatives taking orders for various Pizza Huts. The primary responsibility is to coach and develop the Team of independent contractors to ensure that we provide excellent Customer Service. Shift Managers are also responsible for managing all aspects of the day-to-day call center operations as the Subject Matter Expert. We can provide a flexible schedule, but business needs demand that many hours will be evenings and weekends when call volume is the highest. Responsibilities Coach and develop the team of call center representatives to deliver excellent customer service. Manage day-to-day call center operations as the subject matter expert. Supervise a team of independent contractors involved in taking orders for Pizza Hut locations. Qualifications No experience necessary, but must exhibit great communication skills, professionalism and maturity, and a desire to learn and grow. Must be honest and friendly and a team player. Must be able to get along and communicate easily with people. #J-18808-Ljbffr Pizza Hut
Vacancy posted 2 days ago
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