IT Applications Administrator

Who We Are Looking For Sargent Aerospace & Defense is seeking a detail-oriented, proactive, experienced IT Applications Administrator to join our growing IT Team. This role is key to supporting and enhancing our business systems and processes, directly impacting operational efficiency across the organization. We’re looking for someone who embraces our core values, is eager to learn, and thrives in a collaborative cross-functional environment. Position Summary The IT Applications Administrator is responsible for the day-to-day administration, configuration, and support of our business applications. This role manages IT support tickets related to applications, implements and maintains software solutions, oversees license compliance and renewals, and serves as an administrator for multiple core systems. The ideal candidate is hands-on, detail-oriented, and comfortable collaborating with stakeholders across operations, finance, and leadership. This is more than a job—it’s an opportunity to help shape the future of our systems and processes. What You’ll Do Application Administration & Support Administer, configure, and maintain assigned business applications Triage and resolve IT tickets within SLA; escalate to vendors or internal SMEs as needed Manage user provisioning/deprovisioning, roles/permissions, and license inventories Create and maintain knowledge base articles, process flows, and “how-to” guides Project Participation & Stakeholder Engagement Participate in cross-functional IT and business projects involving applications Collaborate with stakeholders across departments to document and translate business requirements Serve as the primary liaison between vendors, IT, and internal teams Support pilot programs, solution testing, and phased rollouts Software Implementation Plan/execute application rollouts, upgrades, integrations, and migrations in partnership with stakeholders Perform sandbox testing, UAT coordination, and change management communication Develop and maintain configuration documentation, diagrams, and lessons learned Monitor application performance/availability and ensure proper logging/alerting Additional Contribute to IT roadmap and continuous improvement initiatives Provide end-user training, workshops, and quick reference guides Support and implement Windows-based systems and applications, including build and configuration May have the opportunity to lead a small to medium-sized group of team members Support the IT Team with all other required technical needs Why Join Sargent? Be part of a team where your work has a direct impact and is valued Opportunity to make a difference Record company growth Opportunities for professional growth and development Be in a culture that values innovation, integrity, and continuous improvement Minimum Qualifications U.S. Citizenship required Associate degree in Information Technology, Computer Science, Information Systems, or a related field 3-5 years of experience in IT support, systems/application administration, or similar role (2+ with Bachelor’s) High level of experience with Microsoft Windows operating systems General knowledge of Windows Server (2012 and newer) operating system Excellent communication skills, both written and verbal Ability to write clear documentation and communicate with technical and non-technical audiences Excellent organizational skills and attention to detail Ability to manage multiple priorities and work independently or in cross-functional teams Position is fully on-site with a partial day on Friday Preferred Qualifications Bachelor’s degree in Information Technology, Computer Science, Management Information Systems Proven ability to manage a team Networking (TCP/IP, WINS, DNS, DHCP) Certifications or Other Professional Credentials: Network+ and A+ certifications are encouraged Knowledge of ITIL or other service management frameworks Strong understanding of system integration, APIs, and middleware technologies Demonstrated ability to lead cross-functional projects and manage stakeholder expectations Join the Sargent Legacy in Securing Our Future Founded in 1919, RBC Bearings (Nasdaq: ROLL) has a long, successful history of quality craftsmanship and innovation in highly technical bearing products that require sophisticated design solutions and manufacturing capabilities for Industrial, Aerospace and Defense applications around the world. In 2015, RBC acquired Sargent Aerospace and Defense. Founded in 1920, Sargent Aerospace & Defense leverages 100 years of expertise as a premier global supplier of precision engineered customized components that directly contributes to the safe operation of countless commercial and military aircraft, rotorcraft, submarines and land based vehicles. At Sargent, our mission is to secure our future by making the challenging a reality. We achieve this by delivering high quality products and services that meet customer requirements and exceed customer expectations through employee development, customer focus and continual improvement. Sargent’s continuing investment in people, assets, technology, and process quality ensures excellence and is integral to the company’s commitment to customers and their end-users. As we grow, we will continue to root our culture through our core values of Integrity, Respects & Values People, Customer Focus, Teamwork, Results Focus and Continual Improvement. Company Benefits Competitive Compensation Bonus platforms Holidays/Vacation/Sick Time 401k Savings & Investment Plan Tuition Reimbursement Medical/Dental/Vision Plans HSA/FSA Life & Disability Insurance Accident/Hospital/Critical Care Plans Pet Insurance Gym & Rideshare Incentives Legal Insurance/Identity Theft Flexible Schedules 3 & 4-day work week ½ day Fridays Dedication to our core values Integrity — We do the right thing the right way. Our ideal candidate is ethical, honest in all interactions, delivers good news and bad, and follows through on commitments. Respects and Values People — We encourage and bring out the potential of others. Build strong relationships and trust. Customer Focus — We act with excellence in each interaction and deliver high quality products and services on time. Teamwork — We are better together; we value collaboration and clear communication. Results Focus — We maintain a strong work ethic and drive performance in a fast-paced environment. Continual Improvement — We encourage innovation and problem solving to improve processes. EOE/W/M/Vets/Disability #J-18808-Ljbffr