Club Pilates Front Desk Reception
Sands21 Corporation
Benefits:
- Bonus based on performance
- Employee discounts
- Free food & snacks
About the Role:
Club Pilates in Southampton, NY is looking for an energetic and welcoming Front Desk Receptionist to be the face of our studio! This is a fantastic opportunity to join a passionate wellness community and help members on their Pilates journey from the moment they walk through the door.
Responsibilities:
- Greet and check in members and guests with a warm, professional attitude
- Manage studio scheduling software to book, modify, and cancel class reservations
- Handle membership inquiries, sales, and new member onboarding
- Answer phone calls, emails, and in-person questions about classes, pricing, and promotions
- Process payments and maintain accurate point-of-sale transactions
- Maintain a clean, organized, and welcoming front desk and lobby area
- Support instructors and studio management with daily operations as needed
Requirements:
- Prior customer service, front desk, or receptionist experience preferred
- Strong communication and interpersonal skills
- Comfortable with scheduling and POS software or ability to learn quickly
- Reliable, punctual, and able to work flexible hours including weekends
- Passion for health, fitness, and wellness is a plus
- Ability to multitask in a fast-paced studio environment
About Us:
Sands21 Corporation operates Club Pilates in the beautiful Southampton, NY area, bringing world-class Pilates instruction to the local community. Club Pilates is the nation's largest Pilates franchise, known for its inclusive, reformer-based classes that serve all fitness levels. Our team is passionate about wellness, and we pride ourselves on creating a supportive and uplifting environment for both our members and our staff.
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