Receptionist

Company Description Southampton Pediatrics is a dedicated pediatric medical practice serving families in Southampton, New York and the surrounding communities. Located at 325 Meeting House Lane, the practice focuses on providing comprehensive, compassionate care to children of all ages. Team members work closely with clinicians to support a welcoming, family-centered environment. The practice values professionalism, reliability, and strong communication to ensure a positive experience for patients and caregivers. Role Description The Receptionist role at Southampton Pediatrics is a full-time, on-site position located in Hampton Bays, NY. This role is responsible for greeting patients and families, answering and directing phone calls, scheduling and confirming appointments, and managing patient check-in and check-out processes. The Receptionist will verify patient information, collect and process co-pays, and maintain accurate records in the practice’s systems. Additional day-to-day tasks include handling incoming mail and faxes, supporting basic clerical and filing duties, coordinating with clinical staff, and helping ensure the waiting area is organized and welcoming. The position requires consistent professionalism, discretion with patient information, and a calm, friendly manner in a busy pediatric environment. Qualifications Strong receptionist and front desk skills, including experience with Receptionist Duties and managing patient flow. Excellent Phone Etiquette and Communication skills to interact effectively with patients, families, and staff. Solid Customer Service abilities, with a focus on empathy, patience, and resolving inquiries in a courteous manner. Proficient Clerical Skills, including data entry, filing, scheduling, and use of office software or electronic health record systems. High attention to detail, ability to multi-task, and maintain accuracy in a fast-paced medical office setting. Demonstrated reliability, punctuality, and adherence to confidentiality and privacy standards (e.g., HIPAA). Prior experience in a healthcare or pediatric office setting is preferred but not required. High school diploma or equivalent required; additional training in medical office administration is a plus. #J-18808-Ljbffr Southampton Pediatrics