Box Office Manager

Position Overview Synetic Theater seeks an experienced Box Office Manager on a short-term contract to manage all box office operations for our upcoming production of Frankenstein; or, The Modern Prometheus (November 1–23, 5 performances per week), taking place at Thomas Jefferson Theater in Arlington, Virginia. This is a hands‑on role for someone who can operate independently and ensure a smooth patron experience from advance sales through performance-night operations. Prep and system setup prior to opening (Oct 15–30) Full run of performances (invited dress Oct. 31, Opens Nov 1, runs to Nov 23, 5 shows per week) Post-run reconciliation and reporting (Nov 24–26) Key Responsibilities Manage all advance and in‑person ticket sales. Serve as the primary patron contact for ticketing inquiries and exchanges. Oversee comp and donor reservations, and coordinate with volunteers. Operate the ticketing system (setup, reporting, end‑of‑night reconciliations). Provide accurate sales and attendance reports during the run. Prepare a final reconciliation and patron report at the close of contract. Qualifications Prior experience managing a box office or ticketing operation independently. Familiarity with common ticketing/CRM platforms (experience with PatronManager a plus) Strong organizational and communication skills. Ability to handle customer service situations with professionalism. Flexibility to work evenings and weekends during the run. To Apply Please send a brief cover note and resume to View email address on click.appcast.io . Applications will be reviewed on a rolling basis. #J-18808-Ljbffr