Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
Our agency opened in 2026 and has quickly grown into a team of six. My journey with State Farm includes running my first agency from 2012–2016, followed by a decade in State Farm leadership from 2016–2026. That experience has shaped a strong foundation in coaching, development, and building high-performing teams.

I’m a graduate of Auburn University and a proud husband and parent of three. Outside of the office, I coach softball, founded a travel softball organization, and am passionate about leadership and mentoring others. I also stay involved in my church as a kids ministry leader. We’re very active in the community through youth sports, leadership programs, and local involvement, always looking for ways to give back and make an impact.

For our team, we offer a strong focus on personal and professional development, leadership and growth opportunities, a successful Agent Aspirant Program, flexible work arrangements, PTO, incentive programs, weekly paid lunches, occasional free coffee, and regular team-building events.

Our culture is performance-driven and centered around growth and accountability. We believe in controlling what you can control, maintaining a strong mindset, and going the extra mile for both our customers and team. We’re looking for someone who is passionate about helping customers, generating referrals, and making a real impact by protecting what matters most. If you’re driven, coachable, and ready to grow, this could be a great fit for you.

ROLE DESCRIPTION:
Tyler Miers - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Answer incoming calls from prospects and customers professionally and connect with appropriate team member.
• Handle form processing for customers.
• Take payments and understand billing questions.
• Assist team with mail out to prospects and customers including quotes and referral program
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Support the agent with various administrative tasks and projects, such as email management, calendar management, and appointment follow up and assistance

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.