Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• License reimbursement
• Bonus based on performance
• Competitive salary
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
Our agency opened in 2018 and is home to a motivated, five-person team that thrives in a fast-paced, family-friendly environment. Before becoming an agent, I worked as a State Farm team member beginning in 2005 and previously as a corporate flight attendant — both roles that strengthened my attention to detail, professionalism, and service mindset.

I’m married and have a black lab, Burt Reynolds, who keeps things fun outside of work. Our office is deeply involved in the community and supports a variety of charitable efforts throughout the year. Giving back is an important part of who we are.

Team members enjoy great perks, including paid time off, birthdays and holidays off, a stipend for health insurance, and licensing reimbursement. We also offer on-the-job training, frequent bonuses, and regular team lunches to keep morale high and celebrate success.

Our office culture is energetic, professional, and built on teamwork. We’re a close-knit group that values a polished, confident appearance and a positive attitude. The ideal team member is personable, hardworking, and thrives in a busy environment where everyone supports one another. If you take pride in how you show up — both in your work and in your presentation — you’ll feel right at home here.

ROLE DESCRIPTION:
Heather Woodson - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

 
RESPONSIBILITIES:  

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:  

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.